Windows 10: 2020-06-11 - After Windows Update, printer not working

Hi


My Windows 10 update overnight and now my Brother printer is no longer printing. Windows can "see" the printer, It knows when the printer is ideal. If I turn the printer off, Windows shows it as offline, when I turn it back on, it sees it again.

When I print something tried PDF file, an image in Photoshop, and some simple text from notepad, it says it is printing. It goes to the Printer Que... everything seems to be working fine.... But the printer never prints.

I went to the Brother website, downloaded the latest drivers and firmware they have, installed all of that... Same issue.


When I run the Windows printer troubleshooter, it says no issue found.


I tried everything I can think of what I can find online. The printer is being seen by Windows, just not getting the print job sent to it.

All of this started right after the latest Windows 10 Update.


And yes, I have rebooted my system multiple times, Unplugged everything and cold booted all hardware.


Need some help OR a fix from Microsoft if this is an issue in the latest update that was just sent out.

:)

 

Windows 11 in 2020?

hello dear

Free Windows 11 beta in 2019 / 2020?

your pc windows 10?

you want windows 11?

goodbye windows 7 2009 - 2020

 

Printer Not Working after Update

Hi Von,

Since your printer is also having an issue after an update, we suggest that you run the Printer Troubleshooter as an initial troubleshooting step. Follow the steps provided in the link on my first response. Also, can you provide us additional details regarding
your concern. Kindly answer the questions below:

• Which update are you referring to which caused this issue?
• Which troubleshooting steps have you done so far?

Keep us posted so we can further assist you.

 

Windows 10 update cause printer problem with: "Printer not activated - Error - 20"

Hi John,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing the printer after the Windows Update, we will help you with this issue.

Do let us know the following:

• What is the make and model of your device?
• How is the printer connected to the computer, locally or through network?
• Have you tried any troubleshooting steps to resolve this issue?

I suggest you to try the below and check if it helps.

Step 1: I suggest you to update the drivers for printer and check.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Print queue.
  
• 
  Right-click on the printer driver
  that is listed and click Update driver software.
  

Step 2: I suggest you to run the printer troubleshooter from
“Fix printer problems”
and then check if this fixes the issue.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.