Windows 10: 23h2 Crashes unreal engine games with “UE4 game has crashed and will be closed! Fatal error!”

Discus and support 23h2 Crashes unreal engine games with “UE4 game has crashed and will be closed! Fatal error!” in Windows 10 Software and Apps to solve the problem; Hello! So, as I mentioned above, after I’ve updated to the newest windows version my unreal engine games just crashing. Error that I have each time is... Discussion in 'Windows 10 Software and Apps' started by Vilangeus, Jan 6, 2024.

  1. VILANGEUS
    Vilangeus Win User

    23h2 Crashes unreal engine games with “UE4 game has crashed and will be closed! Fatal error!”


    Hello! So, as I mentioned above, after I’ve updated to the newest windows version my unreal engine games just crashing. Error that I have each time is “UE4 game has crashed and will be closed! Fatal error!”. I have no idea how to fix that, but I think this may be the problem with this certain windows built. I’ve tried reinstalling all drivers, game, deleting game folder in the c:\user\local, reinstalled windows three times, turned memory integrity off, tried to change settings in NVIDIA control panel, but nothing. Help me please!My pc specs areMSI NVIDIA RTX 4090 24gbIntel core I9-14900k4 RAM

    :)
     
    Vilangeus, Jan 6, 2024
    #1
  2. CHANDY - MSFT
    Chandy - MSFT Win User

    "The UE4-Game has crashed and will close " ((LowLevelFatalError[File:Unknown] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error0x887A0006 - 'HUNG')

    Hello, GHO ST

    Welcome to the Microsoft Community.



    Based on your current description and the error message about UE4-Game, could you please describe what software is currently running and this error message occurs? For example, the game crash problem caused by Unreal Engine 4. Or the problem that occurs when using Unreal Engine 4 to develop a certain project.

    • Suppose you are developing some projects in Unreal Engine:
    1. Here is a thread I found in the Epic Dev community about problems developing games with Unreal Engine 4:

      Low Level Fatal Error - Development / Getting Started & Setup - Epic Developer Community Forums (unrealengine.com)
    2. Which may be related to this error message is: A problem with your DirectX setup / A conflict with your graphics drivers /A bug with the Hierarchical Instance Static Mesh component (that is to said, specific version of the Engine may have this bug)
    3. If you are a game developer, you can consider going to the Epic forum to discuss this issue, because this engine belongs to Epic, it is more suitable to find corresponding support personnel in the Epic community to assist you.

      Epic Developer Community Forums (unrealengine.com)

      Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
    • Suppose you are encountering this error message in a particular game:

    1. Press Windows+R > type regedit > Go to the following path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
    2. Then click the GraphicsDrivers folder and select New>Dword (32 bits), then name it “TdrDelay” and set it to 10, making sure to select Decimal.
    3. Restart your pc and try to run the game and observe how it behaves.

      Disclaimer: Generally, modifying registry subkeys or work group is intended for advanced users, administrators, and IT Professionals. It can help fix some problems, however, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For further protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click here to view the article.
    Hope it helps! If any update, welcome to share with us.

    Best regards,



    Chandy |Microsoft Community Support Specialist
     
    Chandy - MSFT, Jan 6, 2024
    #2
  3. CYBER_XEON
    Cyber_Xeon Win User
    Unreal Engine game crash with kernel32 and ntdll crash message

    Unreal Engine game crash with kernel32 and ntdll crash message have updated drivers and checked for corrupt files nothing has helped so far

    the error message is as follows:


    Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff



    Remnant2_Win64_Shipping

    Remnant2_Win64_Shipping

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    Remnant2_Win64_Shipping

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    Remnant2_Win64_Shipping

    Remnant2_Win64_Shipping

    Remnant2_Win64_Shipping

    Remnant2_Win64_Shipping

    Remnant2_Win64_Shipping

    Remnant2_Win64_Shipping

    kernel32

    ntdll
     
    Cyber_Xeon, Jan 6, 2024
    #3
  4. SZYNA_
    Szyna_ Win User

    23h2 Crashes unreal engine games with “UE4 game has crashed and will be closed! Fatal error!”

    Unreal Engine crashes when launching games

    Unreal Engine crashes when launching games

    Hey, I hope to get some help in answering some problems I am facing. Namely, when launching any game on unreal engine the game starts to stutter a lot and practically after a few seconds it stops working and displays me the error shown in the picture. I have tried really many things and you are my last resort. I put my computer together recently and at first everything worked however after about 24hrs I started having this very error. I formatted my computer a couple of times changed different settings did a lot of things and still nothing however when I changed my main card that is rtx 3060ti to rtx2060 then suddenly everything started working I really have no clue what could be the cause I am really asking for help.

    Underneath I am posting the error that is displayed to me:

    Fatal error: [File:C:/buildWork/482dc7ffae9b9a8a/UnrealEngine/Engine/Source/Runtime/D3D12RHI/Private/D3D12Util.cpp] [Line: 684] hr failed at C:/buildWork/482dc7ffae9b9a8a/UnrealEngine/Engine/Source/Runtime/D3D12RHI/Private/D3D12Resources.cpp:477 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG
    23h2 Crashes unreal engine games with “UE4 game has crashed and will be closed! Fatal error!” wU0nCAT%2fwNmvubyta6y6EGYEDZBdGSxFTlYUwbd8%2bOAjMeFZx2rf3yt7hJvJEyJu59h29woEzkxofnk%2bUegrdiA%3d.png
     
    Szyna_, Jan 6, 2024
    #4
Thema:

23h2 Crashes unreal engine games with “UE4 game has crashed and will be closed! Fatal error!”

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