Windows 10: 24H2 update - can I prevent it from installing until the blank screen issue is resolved?

Discus and support 24H2 update - can I prevent it from installing until the blank screen issue is resolved? in Windows 10 Software and Apps to solve the problem; I received the 24H2 update today and unfortunately I encountered the blank screen issue I have a 4080 Super with the latest drivers 566.14 I was able... Discussion in 'Windows 10 Software and Apps' started by HardeepRai1, Nov 19, 2024.

  1. 24H2 update - can I prevent it from installing until the blank screen issue is resolved?


    I received the 24H2 update today and unfortunately I encountered the blank screen issue I have a 4080 Super with the latest drivers 566.14 I was able to use system restore to roll back and all is ok. I've set Windows Update to pause updates for 2 weeks to prevent it from installing 24H2 but this isn't ideal as it will stop other updates from being installed.Is there a way to block/hide the 24H2 update from Windows Update until this issue is resolved?

    :)
     
    HardeepRai1, Nov 19, 2024
    #1

  2. Blank Screen

    Hi Virginia,

    Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

    • Are you getting any error messages before getting a blank screen?
    • Are you experiencing this when using a particular app?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you refer to this
    article
    which talks about the steps you can take to resolve blank screen errors.

    We'll wait for your response and assist you accordingly.
     
    Angela Pun, Nov 19, 2024
    #2
  3. Arjay Dom Win User
    New HP Omen GTX 1070 - blank screen

    Thank you for the update.

    Try performing the troubleshooting steps on this article which is helpful in resolving black or blank
    screen issues on Windows 10.

    If the issue will continue, we suggest contacting HP support for further assistance and for possible video card replacement and BIOS update. This will also help us prevent any further issues or any damages to the new desktop computer.

    Feel free to post back if you have other concerns.
     
    Arjay Dom, Nov 19, 2024
    #3
  4. 24H2 update - can I prevent it from installing until the blank screen issue is resolved?

    blank screen

    Hi Philip,

    Black screen error has many symptoms. Examples are: when you recently updated your computer, there are changes that are still applying during the boot process, and you are in the process of installing a software. To have a better grip on this blank
    screen issue, we’d like to know the following:

    • Are you using a Microsoft account or local account?
    • What were the recent changes made on your computer before you experienced this issue?
    • What troubleshooting steps have you done so far?
    • Did you receive any error messages? If yes, can you send us a photo?
    • What is the make and model of your computer?
    • How much free space do you have on your hard disk?

    In addition, you can visit this link: Troubleshoot black screen or blank screen errors
    to start troubleshooting this black screen issue.

    We're looking forward to your response.
     
    Johann Eva, Nov 19, 2024
    #4
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24H2 update - can I prevent it from installing until the blank screen issue is resolved?

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