Windows 10: 2nd Monitor, HDMI, Causing Crash BSOD

When powering on 2nd monitor, a Sony flat screen, system crashes with BSOD and SYSTEM_THREAD_..... (atimdag.sys) error message.

Using AMD's latest Win10 drivers, also tried the Beta release. No change. Uninstalled drivers and reinstalled. No change. ANy ideas? Radeon 5670 supposed to be WIn 10 compatible.

Thanks all!

:)

 

I've got 2 monitors, and when i plug the second one in, both of them go black.

ok, what is main monitor connected with

HDMI, VGA, DVI ???

and you say 2nd is HDMI card out to HDMI monitor in ?

 

HDMI output not working, 'video_tdr_failure igdkmd64.sys' error when restart with cable inserted

I just tried this, it prevented the BSOD crash when starting with the HDMI cable plugged in, but there is still no display on the second monitor through the cable, although it seems to think that there is a signal (no 'no signal' message, and device manager
shows two monitors connected).

 

Hi Iemke,

Welcome to the 10forums.

Please read How to upload files

 

sysinfo file is, I believe, attached. If anyone is willing to investigate, I will be extremely grateful.



Attachment 39469

 

Please remove the Catalyst Control Center and install only the drivers (choose custom / advanced to prevent software installation)
Check here for driver updates

Code: 1: kd> lmvm atikmdagstart end module name fffff801`6f7e0000 fffff801`70cea000 atikmdag T (no symbols) Loaded symbol image file: atikmdag.sys Image path: atikmdag.sys Image name: atikmdag.sys Timestamp: Mon Aug 03 21:57:16 2015 (55BFC79C) CheckSum: 014A1F5B ImageSize: 0150A000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]

 

Thanks Axe. Removed everything AMD, and used ccleaner to remove residuals. Verified replacement of basic MSoft driver for display adapter. Did custom AMD install. Unfortunately no change. STill got BSOD when powering sony flatscreen.

Thanks for your help!

[/quote]

 

Please use the tool again and upload the zip file

 

New zip attached. Thanks!

 

Are you using AMD Gaming Involved?

Crashes are caused by an AMD Video driver
Code: 2: kd> lmvm atikmdag start end module name fffff800`a0030000 fffff800`a153f000 atikmdag T (no symbols) Loaded symbol image file: atikmdag.sys Image path: atikmdag.sys Image name: atikmdag.sys Timestamp: Sat Aug 22 04:10:03 2015 (55D7D9FB) CheckSum: 014A3688 ImageSize: 0150F000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]