Windows 10: 2nd Monitor issue

I have a surface Pro 7 and I just installed a 2nd monitor (2 external monitors) that I use when the laptop is closed. When the computer goes to sleep and I attempt to wake it up, only one of the monitors wakes. What do I need to do to get both monitors to wake successfully?

:)

 

Dual monitor issue - 2nd monitor "out of range"

Hi,



Thank you for writing to Microsoft Community forum.



The error message Out of Range usually occurs when the video card feeds the monitor, a signal stream in excess from what the monitor can handle.



I suggest you to try the steps listed below and see if it works for you:

• Boot the computer in
  Safe Mode, and right click on the Desktop.
  
• Select Display Properties and choose a lower resolution.
  
• Reboot the machine and check if it works.
  
• If the issue persists, boot the computer again in
  Safe Mode, and go to Display Properties.
  
• Click on Advanced Display Settings, and choose
  Display Adapter properties.
  
• Under Monitor tab, choose
  60 Hz as the Screen Refresh rate.
  
• Apply the changes, boot the PC in normal mode to see if it works.
  

Regards,

 

2nd Monitor suddenly not working

Hi Michael,

If you recently updated from one version of Windows to another, it's possible that the current driver is for the previous version of Windows. For us to troubleshoot your monitor issue, we suggest performing these steps:

• Run the troubleshooter for devices and hardware. The troubleshooter will perform a diagnostic process on your system that will check and resolve issues related to
  using your device.
• Update your monitor and display driver. To update a driver, refer to this
  link. If Windows doesn't find a new driver, you can try checking for one on your device manufacturer's website.
  

Get back to us with the result.

 

Color Display on 2nd monitor

I am using Windows 10 on a Dell laptop with a 2nd monitor which has been working fine. For some unknown reason I have suddenly lost the full color range on the 2nd monitor. I don't know if I have changed some setting by accident or what. I have tried
resetting the defaults but that didn't change anything on the 2nd monitor. The primary screen on the laptop continues to work fine. Any suggestions what needs to be done to restore the full color range on monitor #2?