Windows 10: 3 x Microsoft Designer Mice, 3 different PC's all fail

Have tried every suggestion found on every forum, i have 3 designer mice, 3 different PC (x99 based i7/Quadro P6000 workstation, 370 based i7/GTX1080ti desktop, and an i7/GTX1050ti laptop - Oldest machine is x99 @ 3 years). All worked fine until April Windows pdate, now Microsoft Mice stop working after about 3 hours.

• removed and re-installed broadcom / intel drivers,.
• paired and unpaired
• disconnected and reconnected
• changed power settings

To get the mouse to work I have to...


1. Disconnect Bluetooth mouse

2. Remove Bluetooth Mouse

3. Uninstall Bluetooth Radio in Device Manager

4. Reboot Computer

5. Allow windows to reinstall drivers (both broadcom and intel are latest drivers)

6. Pair Bluetooth Mouse

7. Connect Bluetooth Mouse


Then all will work fine for about 3 hours then mouse will stop working - windows reports that mouse is paired and connected, just no action.


This is happening on three different machines (with a mixture of broadcom and intel BT stacks), with 3 different Microsoft Designer Mice. I have read every other thread on these forums (and many others) regarding this issue, and it seems its VERY common,and Microsoft just give stock answers.


Microsoft, Your OS, Your Mouse - Fix It!!! No issues before April 2018 update.


Keith Goodyer

:)

 

3 x Microsoft Designer Mice, 3 different PC's all fail

Have tried every suggestion found on every forum, i have 3 designer mice, 3 different PC (x99 based i7/Quadro P6000 workstation, 370 based i7/GTX1080ti desktop, and an i7/GTX1050ti laptop - Oldest machine is x99 @ 3 years). All worked fine until April Windows
pdate, now Microsoft Mice stop working after about 3 hours.

• removed and re-installed broadcom / intel drivers,.
• paired and unpaired
• disconnected and reconnected
• changed power settings

To get the mouse to work I have to...

1. Disconnect Bluetooth mouse

2. Remove Bluetooth Mouse

3. Uninstall Bluetooth Radio in Device Manager

4. Reboot Computer

5. Allow windows to reinstall drivers (both broadcom and intel are latest drivers)

6. Pair Bluetooth Mouse

7. Connect Bluetooth Mouse

Then all will work fine for about 3 hours then mouse will stop working - windows reports that mouse is paired and connected, just no action.

This is happening on three different machines (with a mixture of broadcom and intel BT stacks), with 3 different Microsoft Designer Mice. I have read every other thread on these forums (and many others) regarding this issue, and it seems its VERY common,and
Microsoft just give stock answers.

Microsoft, Your OS, Your Mouse - Fix It!!! No issues before April 2018 update.

Keith Goodyer

 

3 x Microsoft Designer Mice, 3 different PC's all fail

Hi ZeSurfer,

Based on the information you have provided, considering that you have tried performing all the basic troubleshooting steps and the issue persisted, then it's possible that the issue is with the mouse itself. If your device is under warranty, you can bring
it to the nearest Microsoft Store for replacement. If not, then you can go to this
link to contact our Microsoft Accessories support and check the options that we have for you.

Should you have other concern, feel free to get back to us.

Regards.

 

Teamspeak 3 error

Hi,


Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

I suggest you to install the Team speak 3
in compatibility mode and check if it helps.

Follow the steps below on how to install the
Team speak 3 in compatibility mode:

• 
  Right click on the setup file of the
  Team speak 3 and select “Properties”.
  
• 
  Select “Compatibility” Tab.
  
• 
  Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.
  
• 
  Let the Team speak 3
  install and then check the functionality.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.