Windows 10: 30 day wait can never be reached - Microsoft accounts blocked permanently -

Discus and support 30 day wait can never be reached - Microsoft accounts blocked permanently - in Windows 10 BSOD Crashes and Debugging to solve the problem; Two days ago my recently purchased Microsoft Office was automatically given a software update by Microsoft which failed and destroyed my private pin... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Peter_121, Aug 7, 2020.

  1. PETER_121
    Peter_121 Win User

    30 day wait can never be reached - Microsoft accounts blocked permanently -


    Two days ago my recently purchased Microsoft Office was automatically given a software update by Microsoft which failed and destroyed my private pin number for opening Windows 10. I seem to have a similar problem with the passwords for my Microsoft accounts. I can still open Windows with a password but am very concerned that Microsoft Windows will arbitrarily wreck this password as it did with my Pin.



    When I tried to reinstate the Pin and my account password I received messages saying that I have tried too many times and to try tomorrow. The next day 8th August 2020 I was able to do everything correctly the first time and at the 2nd step of the verification it still said I had tried too many times. Then when I pressed “Next” it said I had to wait 30 days and I received the email copied below which asks me to wait for a date that passed two month ago before the faults occurred.

    It seems therefore that the Microsoft Accounts are uncorrectable and I can't create a new email account with Microsoft using a trusted device because I used dual verification. Is there a way to fix this? Do I need a Microsoft Account to run Windows if I can't create one.


    COPY OF MESSAGE FROM MICROSOFT with confidential information replaced with asterisks and illogical dates in bold underlined

    Your security info change is still pending

    On 8/7/2020 you requested that your security info be replaced.

    Current security info

    Alternate email: *****@*******​

    Phone number ending in **

    New security info

    Alternate email: *****@*******

    Your security info will be replaced after 30 days, on9/6/2020. Until then, you won't be able to sign in to your account unless you can use your current security info or a trusted device.

    If you didn't request this, let us know.

    If you'd like to keep your current security info, you can cancel this request

    :)
     
    Peter_121, Aug 7, 2020
    #1
  2. COMNUTS
    comnuts Win User

    Microsoft Account 30 day wait

    Hi and thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you. Please allow me to assist with your issue.

    Sorry, the 30 days waiting period is standard for security info changes and you will have to wait it out.

    https://support.microsoft.com/help/4523658/why-...

    Please let me know if I can help you further!
     
    comnuts, Aug 7, 2020
    #2
  3. DJ1982I
    DJ1982i Win User
    Microsoft Account 30 day wait

    About two years ago I added my mobile number to my account, and removed the old one. But when I went on yesterday it still had the old number, so I attempted to change it again. My new number is already associated with Xbox as I sometimes get texts - and
    I also can make purchases. I wanted to get 2-Step authentication as I have recently moved back to Windows from Apple after enjoying time on my older windows PC.

    I have, in the past 5 years:

    Logged in with this account and had an Xbox 360

    Logged in on this account to play games on Windows

    Logged in on this account when I got my Xbox One

    Logged in and used Skype

    Logged in on Windows on my partitioned Mac

    Logged in on One Drive on my Phone

    Bought a new Windows PC and logged in this week.

    Now I am asked to change my details and wait 30 days. I find this incredibly fustrating as I want to set up secure features now so I can get the most out of my laptop as I will be WFH - but will be taking the laptop with me on occasions I do have to go out.

    I have consistantly used this MS account on multiple devices and have already changed my number, but I guess it has different usages for changing numbers and changing it in one place doesnt in another?

    Can somebody please remove the 30 day wait.
     
    DJ1982i, Aug 7, 2020
    #3
  4. THYSMARAIS
    ThysMarais Win User

    30 day wait can never be reached - Microsoft accounts blocked permanently -

    30 day wait?

    Hi,

    I gave my Lumia 920 to my son to use, with the idea that I'll be able to activate Family Safety on the phone as I did on his tablet. I reset the phone and started to enter his Outlook.com credentials for the Microsoft account. But when the verification is
    done, it still wants to send the verification code to my cell number - and not his. I made sure that his SIM card is used, but it insisted to send the verification to my number. When I changed the security info to his number, it said that I'll have to wait
    30 days for the change to take affect.

    I understand some of the logic behind the 30 day wait, but for two reasons it's totally impractical in my case:

    1. I have control over the phone and accounts, so I should be able to decide what to active and when - not the system.

    2. My son can only use the phone when I can monitor his internet access - he now has to wait 30 days before that can happen - total waste!

    Thys
     
    ThysMarais, Aug 7, 2020
    #4
Thema:

30 day wait can never be reached - Microsoft accounts blocked permanently -

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