Windows 10: 3D builder no longer working?

First of all it's no longer natively in the MS stoire when you search for it, let alone natively installed on Win11 like it was with Win10. What's with that? I had to follow a link online in my web browser to open the installer in the MS store.Secondly, it's not letting me save items as STL files. I get an error "Couldn't export that. Try again. Error code: 0x80004001". I have tried to uninstall it, restart my machine, reinstall it, clear cookies, clear caches, clear temp files, run disk cleanup, ran SFC with no errors found, my C drive isn't full, and the destination drive isn't full. So what

:)

 

3D builder not working properly

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are having difficulties with 3D Builder app on your PC. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 installed? (Type
  winver in Windows search/Run command)
  
• What is the Version of 3D Builder app installed on the PC?
  
• Did you try opening any other project or did you try to open the same project on a different device?
  
• Are you aware of any recent changes on the PC prior to this issue?

However, we would suggest you to perform step 3 & 7 from this article:
Fix problems with apps from Microsoft Store



Also reset the 3D Builder app and check.

1. Press Windows + I key to launch
   Windows settings.
   
2. Click on Apps and select
   Apps & feature from the left pane.
   
3. Scroll down and select
   3D Builder app on the right pane.
   
4. Click on Advanced option and then click on
   Reset.
   
5. Restart the PC and then launch the 3D Builder
   app.

Let us know the results. We will certainly assist you further.



Aditya Roy

Microsoft Community – Moderator

 

3d Builder not working

Hi Gabriella,

Thank you for posting your query in Microsoft Community.

• What exactly happens when you open 3d builder?
• Do you receive any error message or error code?

I suggest you to run the Windows 10 app troubleshooter and check.

Fix problems with apps from Microsoft Store - Microsoft Support

Also do a Windows Store reset by following the steps below.

• 
  Right click on Start button and select “Command Prompt (Admin)”.
  
• 
  Type “wsreset.exe” and press enter.
  

Hope this helps.

 

can i upgrade 3d builder

Hi,

Thank you for writing to Microsoft Community Forums.

We understand the difficulties you are facing with the lag in 3D builder app. To have a clarity on this issue, we need some information.

• Was there a major change or an update on your system, prior to which you weren't facing this issue?
• What is the Windows 10 version and Build installed?(Type winver in Windows search/Run command)
• What is the version of the 3D builder app installed?

However, we would suggest you to these methods and check the 3D Builder app performance.

Method 1: Steps to reset the 3D Builder App.

1. Press Windows +I key from the keyboard to open
   Settings.
2. Click on Apps, Select Apps & feature from the left pane.
3. Search for 3D Builder app in the list and click on it, then select
   Advanced options.
4. Then click on Reset and then restart the PC and check if the issue persist. If it persist then perform
   method 2.

Method 2: Steps to Uninstall and reinstall the 3D Builder App.

1. Press Windows + X key from the keyboard. Select
   Windows PowerShell (Admin).
2. Type: Get-AppxPackage *3dbuilder* | Remove-AppxPackage
   and click on Enter.
3. Type: Exit and click on Enter.
4. Restart the PC. Open
   Microsoft Store app and reinstall
   3D builder app.
5. Check if the issue persists.

We await your response.

Aditya Roy

Microsoft Community – Moderator