Windows 10: 3D Builder simplify option not working

I have a 3D model I got from a drone photogrametry and I want to simplify it.When I'm in the simplify screen I chose 2 or 3 and it starts working but when finishes working the triangles are the same!I don't know why it dont simplifyThanks

:)

 

3D builder not working properly

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are having difficulties with 3D Builder app on your PC. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 installed? (Type
  winver in Windows search/Run command)
  
• What is the Version of 3D Builder app installed on the PC?
  
• Did you try opening any other project or did you try to open the same project on a different device?
  
• Are you aware of any recent changes on the PC prior to this issue?

However, we would suggest you to perform step 3 & 7 from this article:
Fix problems with apps from Microsoft Store



Also reset the 3D Builder app and check.

1. Press Windows + I key to launch
   Windows settings.
   
2. Click on Apps and select
   Apps & feature from the left pane.
   
3. Scroll down and select
   3D Builder app on the right pane.
   
4. Click on Advanced option and then click on
   Reset.
   
5. Restart the PC and then launch the 3D Builder
   app.

Let us know the results. We will certainly assist you further.



Aditya Roy

Microsoft Community – Moderator

 

can i upgrade 3d builder

Hi,

Thank you for writing to Microsoft Community Forums.

We understand the difficulties you are facing with the lag in 3D builder app. To have a clarity on this issue, we need some information.

• Was there a major change or an update on your system, prior to which you weren't facing this issue?
• What is the Windows 10 version and Build installed?(Type winver in Windows search/Run command)
• What is the version of the 3D builder app installed?

However, we would suggest you to these methods and check the 3D Builder app performance.

Method 1: Steps to reset the 3D Builder App.

1. Press Windows +I key from the keyboard to open
   Settings.
2. Click on Apps, Select Apps & feature from the left pane.
3. Search for 3D Builder app in the list and click on it, then select
   Advanced options.
4. Then click on Reset and then restart the PC and check if the issue persist. If it persist then perform
   method 2.

Method 2: Steps to Uninstall and reinstall the 3D Builder App.

1. Press Windows + X key from the keyboard. Select
   Windows PowerShell (Admin).
2. Type: Get-AppxPackage *3dbuilder* | Remove-AppxPackage
   and click on Enter.
3. Type: Exit and click on Enter.
4. Restart the PC. Open
   Microsoft Store app and reinstall
   3D builder app.
5. Check if the issue persists.

We await your response.

Aditya Roy

Microsoft Community – Moderator

 

Question about 3D builder for Windows 10

Sorry for the late response. It should be able to zoom in normally. It is possible that there are bugs on the
3D Builder, causing zoom in issues. Kindly try resetting the
3D Builder. To do so, follow these steps:

• On the search box, search and open Apps & features.
• Find and select the 3D Builder.
• Click Advance options.
• Click Reset.

Let us know how things go.