Windows 10: 3D Models from Paint 3D appear weirdly textured and glitchy.

Hello,


So, I made a 3D model in Paint 3D on Windows 10 I have Powerpoint 365. When I saved the Paint 3D model as a glb file, I inserted it into my Powerpoint. When I did, the texture was very glitchy and checkered. It was nothing like the model on Paint 3D. I tried update my driver to the latest update, but it still is appearing the way it is. What can I do?




:)

 

Paint 3d Imported Model is grey

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are facing difficulties in accessing a 3D model on Paint 3D app.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  
• What is the version of Paint 3D app installed?
  
• Are you facing this problem with any specific model or with all the models?
  
• Is this issue occurs with models with .obj file extension or with any other file extensions?
  
• Are you aware of any changes on the PC, prior to this issue?

Ideally when you open an .obj file extension model, it will ask you to import the texture. Like it asked below. Since the file I created in .obj file format, I am unable to add any texture.













In this regard, we would like to know if you are prompted with the import texture and does the WinRar file contains the texture folder or it’s blank. If you are able to select the texture and you still get
the grey scale like this













Then we would suggest you to Repair and if not fixed, then Reset the Paint 3D app and then check.



Steps to repair or reset the app

1. Press Windows + I key from the keyboard to launch
   Windows Settings.
   
2. Click on Apps, then select
   Apps & features from the left pane.
   
3. Scroll and double click on
   Paint3D app.
   
4. Click on Repair tab and follow the onscreen steps.
   
5. Open the model in Paint 3D app and check.
   
6. If the issue persist then Reset the
   Paint 3D app in the similar way.

If the issue persist after repair/reset, then try creating a new user account as this issue may be due to a profile corruption. Hence, in order to eliminate possibilities, we would suggest you to create a new
user account and check if you face the same issue with the Paint 3D app, follow the steps from the article

Create a local user or administrator account in Windows 10 to create a new user account.



Also check if you are able to access the model in 3D Viewer app as I am able to do and got the same view, when I created.









In case you have a blank window when you try to import the texture, I commend and appreciate you for recognizing this behavior. This is a valuable suggestion as there may be other users with a similar requirement.
Hence, I suggest you to leave a
Feedback for this product so that our developer team can look into this and check if it can be implemented in the future updates.



Please get back to us with the end result.



We await your response.



Aditya Roy

Microsoft Community – Moderator

 

Importing models into Paint 3D

Hello Paula Costantini,

Thank you for writing to Microsoft Community Forums.

May I know from where you are importing the fbx and obj files?

Ideally, when you are trying to import/export fbx and obj files, make sure the resolution is low. Meanwhile, when you export the 3D model, I suggest you to reduce the polygon face count to the minimum and try to import it on Paint 3D and try
to apply the texture map and check. During the export of FBX file from any 3D software that you are using, put a check mark on Textures and Materials and export it. By doing this, you will be able to adjust the mapping in Paint 3D.

However, I commend and appreciate you for recognizing this behavior. This is a valuable suggestion as there may be other users with a similar requirement. Hence, I suggest you to leave a
Feedback for this product so
that our developer team can look into this and check if it can be implemented in the future updates.

Regards,

Mala S

Microsoft Community - Moderator

 

Paint 3D Won't Save Model Or Texture

Everytime I try to export model and texture, it keeps crashing

I Tried reseting my PC, nothing happened, uninstalled and reinstalled

nothing, and even cleared some space, still nothing

what do i do

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