Windows 10: 3D Viewer Black Screen Bug

Is there a way to fix the 3D Viewer? it just shows black screen. Ive already reinstall this 2 times, already resetted it, din't work. couldnt find a simillar issue in the internet about this.

:)

 

VMWare VMs Black Screen - Windows 10 3D Accelerator - Graphic Properties not available

I am running Windows 10 Build 1803 build Citrix Desktops. I am trying to change the properties of the Windows 10 box so that I can turn off 3D Graphic properties as VMs are all in black screen mode. So, based on the suggestions by most of them, it looks
like we have to turn off the 3D Hardware acceleration. When I right click on the desktop, I get only Display Settings and Personalize option and if I go into Display settings, i do not get to see the options for 3D graphic acceleration as mentioned in the
below steps As, I do not see Graphic properties at all.

So, how can I turn it off or what else can be done as these are Citrix Desktops that are showing black screen. So, either you have to boot them serveral times or shut down and bring it up and sometimes they come up to the logon screen and show the windows
screen or else they are black screen. Clicking on CTRL+ALT+DEL also has issues sometime it brings up the logon window or else none. Just plain black screen.

In order to disable 3D hardware acceleration, I suggest you to follow the steps below.

1. Right click on the desktop and select Graphics properties.
2. Select Basic Mode and hit OK.
3. Go to the 3D option.
4. You can disable 3D graphics acceleration from this screen.

Hope this helps. Please reply for further queries on this.

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.

 

black screen

Hi Bart,

It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

• Are you getting any error messages?
• What happen when you tried to login?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps in this
article to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

Let us know if you need further assistance.