Windows 10: 4 month old win 10 desk top all of a sudden

I bought a new Dell win 10 desk top computer with win 10 preinstalled. Everything was find until today when I'm asked to Activate Windows. Why would I be asked if , as I assume, it's already activated? I tried all of the directions and nothing works

:)

 

Win 10 desk top reply to FIX suggestion

Thank you\for the information I do not have a Desktop only a black screen so there is no Start either I did a work around did get to

I was able to run SFC /scannow

And errors were repaired

But it did not fix my problem

I did do a disc format and a reinstall that should fixed

And corruption

Any other ideas

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Hello ,

Your question on Microsoft Community has received a reply from Santosh_Rai.

Title:

Win 10 desk top

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Hi Ray,

Thanks for posting your query on Microsoft Community.

This issue might occur, when some of the System components got corrupted.

As per your query, I suggest you to try the below steps and check if it helps.

Method 1: Perform System File Checker (SFC) scan.

System File Checkeris a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

To perform SFC Scan, refer to the below link:

https://support.microsoft.com/en-us/kb/929833

Note:Steps mentioned for Windows 8/8.1, will work fine with Windows 10.

I asked this question days ago

I have had several ideas but nothing has worked

maybe if I word the question more carefully

my PC has 2 hard drives one is Win 7 / Win 7 works

the other drive is Win 10

Win 10 boots up and everything looks normal

all the displays look correct, i.e. sign in my desk top

the problem in about 3 seconds the desk top screen goes black

I do ctrl alt delete and I get a normal screen and from Task manager

I go to Internet Explorer or Office or Outlook everything works

the screen display is normal - but no desk top - icons - start menu etc that part

is still all black

it seems that everything video is ok

something happens to Win 10 desk top

 

desk top

My old desk top with the icon and info is disapperaed

ps help

 

windows 10 desk top

Deleted photo from Windows 10 desk top but all desk top files and most icons disappeared as well?