Windows 10: 48 digit recovery pin meeded

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48-digit recovery key FOR WD EASY STORE

I dont know the 48-digit recovery key to unlock this drive (key id 302FD4EA)

 

Bitlocker key ( 48 digit pin)

Hi,

I bought a new laptop in December 2023, from Microcenter Michigan. Unfortunately, despite I used very rare (no more then 10 times), the device failed.

Since it was under 1 year warranty (HP), the service department (Microcenter) promised me to fix the issue. Now they ask me for the Bitlocker key ( 48 digit pin).

Is it safe to share this detail with them? Is there any risk in providing this information?

Thank you

 

How do I ask Microsoft for a 48-digit recovery key?

Dear All,

I recently replaced the hard drive on my laptop. However, Bitlocker has locked the previous hard drive, so I am unable to access it when I connect to it through USB. I've tried a few different approaches without success to obtain a 48-digit recovery key from Microsoft. I logged in to my Microsoft account for the 48-digit recovery key, but it says there are none there: "You don't have any BitLocker recovery keys uploaded to your Microsoft account." How do I ask Microsoft for a 48-digit recovery key in this situation? I have to get the data and use the old hard drive as a data drive, to be completely honest. Many thanks.

Kind regards,