Windows 10: 4D creative Dongle

I have down loaded my programme . Now I find my Dongle can not be found.

:)

 

compatability of Windows 10 with embroidery software, 4D Embroidery, in particular?

I just installed our 4D on our new Windows 10 laptop and it worked fine, but I had to upgrade the dongle driver. The current web address to download the file is: http://www.premierplusembroidery.com/en/Support/Software-Help.
Scroll down to "Other Useful Software" and click the "HASP Dongle Drivers" link. I was part way through the software installation when it prompted me to insert the
dongle, and of course it would not recognize it. So, I left the 4D installation halted and ran the dongle driver update. Then I resumed the 4D software install and it went without issues. You might try upgrading the dongle driver first, then start the 4D
installation. Hope this helps.

 

compatability of Windows 10 with embroidery software, 4D Embroidery, in particular?

The problem with dongle compatibility with Windows10 is due to a driver issue. This is how I resolved the problem. FYI, I updated the dongle driver prior to reinstalling 4D but this may be necessary.

So, this is how I did it:

1. Google search for HASP driver.

2. Find HASP sentinel downloads GEMALTO

3 Select - Sentinel HASP/LDK-windows GUI Run-time installer

4. Accept the licence agreements

5. Download - Sentinel_LDK_Run-time_setup.zip

6. Close all the embroidery software and UNZIP the zipfile

7. Double-click on HASPUserSetup.exe, This will remove old drivers and install new ones.

8. Restart computer and open 4D. The dongle should now work and you can then use 4D normally.

 

compatability of Windows 10 with embroidery software, 4D Embroidery, in particular?

I just bought a new computer it has WINDOWS 10. I have loaded Pfaff 4D embroidery Suite, it downliaded but it has a dongle (usb) that makes it work. The dongle won’t work it gives me an error of 1009 dongle driver. Is there a driver i can download for this
to make it work.

Annette