Windows 10: 4th BSOD Bad Pool Header in the last hour

I am fairly new at this troubleshooting but I did follow all the steps you provided. Attached is the requested file. Thank you in advance for all your help.

:)

 

Win10 BSOD, Help.

One other thing when I did see the BSOD at random, it said BAD POOL HEADER.

 

Guys I really need your help. I'm getting BSOD (Bad Pool Header) so many times.

Click HERE for a really good thread on Bad Pool Header BSOD.

The thread is based around Windows 8, but the solution from Nannya Podder holds true for WIndows 10

I hope this Helps resolve your BSOD issue!

 

All dumps point to Malwarebytes Anti-MAlware as the cause. Uninstall it and see if the problem goes away. If yes you can try reinstalling the latest version but if the problem comes back then you will have to uninstall it again. I suggest also posting in the MBAM forum: Malwarebytes Anti-Malware Help - Malwarebytes Forums

Code: BugCheck 19, {20, ffffe000c01b7d20, ffffe000c01b7d40, 4020010} *** WARNING: Unable to verify timestamp for mwac.sys *** ERROR: Module load completed but symbols could not be loaded for mwac.sys[/quote] Code: Mwac.sys file information The process known as Malwarebytes Web Access Control belongs to software MBAMWebAccessControl or Malwarebytes Anti-Malware version by Malwarebytes (Malwarebytes | Free Anti-Malware & Internet Security Software).[/quote] Code: BUGCHECK_STR: 0x19_20 POOL_ADDRESS: unable to get nt!MmSpecialPoolStart unable to get nt!MmSpecialPoolEnd unable to get nt!MmPagedPoolEnd unable to get nt!MmNonPagedPoolStart unable to get nt!MmSizeOfNonPagedPoolInBytes ffffe000c01b7d20 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT PROCESS_NAME: mbamservice.ex[/quote]

 

Thank you I will uninstall Malwarebytes and also post in there forum. I will post an update here if it doesn't happen again in a few days.

 

Doing a bit more research it seems Bitdefender can cause MBAM to have problems.

If uninstalling MBAM resolves the problem and reinstalling it brings it back, you may want to look at uninstalling Bitdefender and running with the built-in Windows Defender for awhile to see if that really fixes the problem.

 

I might do that as I have never had problems with malwarebytes before although I have used bitdefender for over a year, if its the cause I don't mind removing that as I have more faith in Malware Bytes. I honestly thought it was something with my windows 10.

 

This is a known issue with Bitdefender and Malwarebytes.