Windows 10: 5.1 surround sound doesn't work with Windows 10

My surround sound system doesn't work on my computer with Windows 10, but it works with a different computer that has Ubuntu installed on it. When I configure the sound to 5.1 I can get windows to play the test tone through all of the speakers, but it only uses the L, R speakers when playing sound via windows, spotify, chrome, etc. Based on advice I found on the internet I have tried reverting the driver to an older one, and I have tried setting the default format to 24 bit 960000 Hz, but neither fixes the problem.

Here are the details about the set-up:

I am using a Denon AVR-S710W amplifier to connect all of the speakers. The computer is connected to the amplifier via HDMI, which is on an NVIDIA RTX 2080 Ti graphics card. I have an Asus prime Z390-P motherboard. My sound driver is the NVIDIA high definition audio driver 1.3.38.16, which is up to date (released 3/18/2019).

:)

 

Windows doesn`t start. Authomatic repair doesn`t work.


Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

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I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

5.1 Surround sound in windows 10

Hi Jeka,

There are some reasons why you don't get the 5.1 surround sound. Some of these are caused by the type of audio format, how the file was encoded, if the file supports 5.1 surround sound and such. For us to determine what's causing
the concern more precisely, please provide information on the following:

• The type of file that you're trying to play.
• Troubleshooting steps done to rectify this concern

For now, before we go to a more in-depth troubleshooting, we suggest you run

audio troubleshooter. Look for Find and fix problems playing sounds.

Don't hesitate to update us if you need further assistance.

Best regards,

 

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