Windows 10: 64 bit Windows 10 1703 REBOOTS!

Hello ALL:
I have an issue that is strange. All will be running OK and I can select a program or web site and the system will reboot. From that point on, if I select shutdown it will shutdown and restart! I can restore a complete image and all is OK again for days and then I can select something and this happens all over again.
Yesterday after running for about a week, I decided to restore my Thunderbird email, etc and the screen went black and the reboot bug started again. I did a restore, but I have no idea what this could be. I would think that if it were a bad PS it would not get fixed with a restore which is why I suspect Software.

I did not post this in the BSOD thread as it is not a BSOD issue. I do see a Kernal-Power event in the event viewer, but it does not offer any help.

:)

 

How to remove malwares and viruses in Windows 10 Home 64-bit?

hi joydeep sir how to remove malwares and viruses in windows 10 1703 64 bit home sl 64 bit,can u provide me steps all.

Original title: hi joydeep sir how to remove malwares and viruses in windows 10 1703 64 bit home sl 64 bit

 

Winows 10 update

Windows 10 1703:

32 bit - 2.7 GBs

64 bit - 3.5 GBs

Windows 10 1709:

32 bit - 3.7 GBs

64 bit - 4.4 GBs

 

Have you install all latest device drivers?
Use Secunia Personal Software Inspector (PSI) software to install any updates that are available for installed programs.
Scan your computer for malware infection.

 

Well, I can try, and I have scanned for malware with 2 programs.

 

One thing in msconfig is that it says selective startup. I wonder why it does not say Normal Startup. Could that have changed for some reason?

 

Set it back to Normal... *Nerd

 

Well, I did not set it back to normal as other systems here have the same option checked. I ran my problem system all day and when I plugged in a usb 3 stick it rebooted. Sometimes it will do that if I go to a web site. I am just not sure I have a power supply issue as it can run all day and then a small task causes a reboot. I can try a windows update to see what I get. I do not know why drivers could have changed.

Also, it looks like secunia is sure downlevel.

 

See what happens if you use the computer for a few days in clean boot.
If there is improvement or no improvement that will be helpful with the evaluation of conflicting software.
If there is no improvement then move to safe mode with networking for a few days.
If it reoccurs while in safe mode then it is more likely a hardware problem.

This is the method for clean boot using administrative command prompt:

1) msconfig (in the pop up system configuration > move the dot from normal startup to selective startup > uncheck load startup items > click service tab > in left lower corner check hide all Microsoft services > in the lower right side click disable all > click apply or ok > do not reboot)

2) taskmgr (in the pop up task manager > click on the start up tab > click on status so that the column sorts with enable rising to the top > right click on each row with enable and change to disable)

3) shutdown /r (you will reboot the computer so that it is in clean boot)

https://support.microsoft.com/en-us/...oot-in-windows
How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki

Evaluate the performance on your computer in clean boot during typical use.
Are the boots faster or slower?
Are the shutdowns faster or slower?
How has the audio and video performance changed? Is it better, worse, or the same?
How have the surprise reboots changed? Did they remain the same or did they stop? Or are they more or less frequent
If there is no improvement using clean boot for a few days then shift to safe mode with networking and reevaluate.

Have you considered upgrading to Windows 1709?
Have you backed up the files?
Have you made a backup image?

Also check the integrity of the operating system with administrative command prompt commands:
sfc /scannow
dism /online /cleanup-image /restorehealth
Let us know the results.

If there is no change with any of the above we can use a log collector and troubleshoot the logs.

 

I will try...thank you!

 

Have a look at control panel (view by large icons) > system > advanced system settings > advanced > Startup and Recovery > settings. Under System failure, uncheck the box for Automatically restart if its checked. If it's having a BSOD unchecking that box will let you see it, instead of immediately rebooting.

 

OK, I did this.

 

Well, I have not been offerred 1709 yet and it may be the first option to try.
I have a digital license but how can I force 1709?
I will do an image first. Will it break Office? And, will I get an option to create media? I ask as I do not have a Windows 10 DVD as I got free upgrades from 8 or 8.1.

 

Since you upgraded from windows 8 or 8.1 to windows 10 you have a digital license.
There are several methods to upgrade:
1) In the left lower corner search type: windows update > open windows update settings > check for updates > this may automatically find the updates and upgrade to widows 10 version 1709.
2) In case it does not you can upgrade using the Microsoft website.
Download Windows 10
3) you do not need to create a windows 10 iso to upgrade but having a windows 10 iso is another method.
A windows 10 iso is useful if you have operating system problems that are not fixed by sfc scannow or dism restorehealth.
4) Before upgrading create a brand new restore point.

How has the computer performed in clean boot?
What were the results of the sfc scannow and dism restorehealth? Please post the results into the thread.

Open administrative command prompt and type or copy and paste:
1) sfc /scannow
2) dism /online /cleanup-image /restorehealth
3) chkdsk /scan

When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

 

I have not done a clean boot yet. I wonder, however, Should I FIRST do an image and then force a 1709 and get the ISO? Doesn't 1709 kind of reinstall win 10? Will the download link offer an ISO?