Windows 10: 7.1 Surround Sound suddenly stopped working

The 7.1 surround sound app wont let me choose my output device after I updated other audio drivers. It’s just locked on Realtek Audio. Not sure what to do. I can only hear sound when I unplug the aux in my headphones half way.

:)

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

5.1 Surround sound in windows 10

Hi Jeka,

There are some reasons why you don't get the 5.1 surround sound. Some of these are caused by the type of audio format, how the file was encoded, if the file supports 5.1 surround sound and such. For us to determine what's causing
the concern more precisely, please provide information on the following:

• The type of file that you're trying to play.
• Troubleshooting steps done to rectify this concern

For now, before we go to a more in-depth troubleshooting, we suggest you run

audio troubleshooter. Look for Find and fix problems playing sounds.

Don't hesitate to update us if you need further assistance.

Best regards,

 

5.1 surround sound not working :/

Hi,



Thank you for writing to Microsoft Community Forums.



In order to output 5.1 audio from your PC, the sound card of your computer should have the support for it. Not all soundcards can output 5.1 surround signal. However, you can try the following steps and see if it works.

• Right click on the Volume icon (bottom right corner) and select
  Sounds to open the sound Properties window.
  
• Go to the Playback tab and right click on your 5.1 speakers and select Set as Default.
  
• Right click on the speaker again and select Configure.
  
• In the speaker setup window, select 5.1 surround and click Next.
  
• Check all the checkboxes under optional speakers and click Next.
  
• Check the checkboxes under Select full-range speakers if applicable and click Next.
  
• Click the Finish button once the configuration completes and see if you get the desired output audio signal.
  

Regards,

Peer Samie

Microsoft Community-Moderator