Windows 10: 7 port usb3 hub surface book 3

Discus and support 7 port usb3 hub surface book 3 in Windows 10 Drivers and Hardware to solve the problem; Hi I purchased an Anker usb3 powered hub with 7 ports+3IQ but SB3 displays an error message stating it can only handle 5 ports... The hub has... Discussion in 'Windows 10 Drivers and Hardware' started by xumaxer, Mar 19, 2021.

  1. XUMAXER
    xumaxer Win User

    7 port usb3 hub surface book 3


    Hi


    I purchased an Anker usb3 powered hub with 7 ports+3IQ but SB3 displays an error message stating it can only handle 5 ports...

    The hub has exactly 5 usb devices connected to it leaving 2 empty and only 3 are relayed and working while the other 2 devices won't connect.

    How can I fix this and be able to get all 5 ports connected to the hub to work on my SB3?

    Thanks.

    :)
     
    xumaxer, Mar 19, 2021
    #1
  2. LAWRENCEZWEIG
    LawrenceZweig Win User

    USB3 Hub works on usb2 port, but not on usb3 port

    USB3 Hub with 1x usb3 & 2x usb2, works on usb2 port, but not on usb3 port

    On both Win 7 & 10 the same.

    I checked the working usb2 driver - iusb3hub.sys

    I have a pure usb3 hub that works, with the same iusb3hub.sys driver.

    when trying to update/correct the driver for the "unknown device" on the usb3 port, it only accepts ".inf" files.

    There are several other devices that don't work on the usb3 port.

    Takers?
     
    LawrenceZweig, Mar 19, 2021
    #2
  3. TOOLMAN59
    toolman59 Win User
    BIOS not detecting USB3 pen drives in USB3 Hub


    When I open the BIOS the pen drives plugged into the USB3 hub are not listed in the "Boot priority settings", however, if a pen drive is plugged directly into the PC USB3 or USB2 port it appears in the "Boot priority settings".
    Once booted into Windows 10 all USB2 and USB3 pen drives in the hub are recognised.

    The hub is an "EasyAcc USB 3.0 7 Port Bus-Powered and Self-Powered 2-in-1 Hub ".
    The Mother board is a Gigabyte GA-990FXA-UD3. All the latest drivers are installed.

    Is it possible for a BIOS to see pen drives plugged into a hub? I am not sure whether I was unlucky in my choice of hub and chose one with the limitation of being blind to the BIOS, or this a normal for all hubs?
     
    toolman59, Mar 19, 2021
    #3
  4. BRINK
    Brink Win User

    7 port usb3 hub surface book 3

    Updates for Surface Book and Surface Pro 4 March 7th 2017

    Source: https://blogs.technet.microsoft.com/...-7-march-2017/
     
    Brink, Mar 19, 2021
    #4
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7 port usb3 hub surface book 3

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