Windows 10: 8/27/15 laptop no boot with black screen

I would like to get back to Win 7 if possible...

 

Said you tried before and it failed, maybe can give more details on method you tried exactly to go back. What you are saying is stay with Windows 10, because only 30 days after upgrade you can go back, unless have a disc.

 

When I followed the error on my screen I came to advanced option and did a reboot which came up with 8 options, where one was restore previous operating system. I di the first time and it ask for my previous password, it said it was wrong and failed. I use same pwd for a long time so something isn't good here. I I try to bring up same option it fals without asking for a password now. I went through all options and all of them doesn't work.

 

I am now burning disc I will be back when I try it , thank you...

 

Talking about this https://www.windowsphoneinfo.com/threads/boot-to-advanced-startup-options-in-windows-10.6739/


You did get here successfully with no errors can try command prompt here with the SFC and DISM commands. I would try to use a disc to repair, then if want to go back to Windows 7 might be possible, again 30 day rule still be in place i am pretty sure.

 

Hi jds63, thanks for your help. To answer your last reply I cannot get to the Advanced Startup Options without getting all the errors. That's where I can get the cmd window, but not working. I do have the Boot Win 10 disk in and booted to it. Got to the screen where I could do repair, but it is the same as if I booted to the C: drive and sfc gives same error the a repair is in progress_ reboot and try again. Well my last option is I and resetting the pc with keeping the files. This what is going on now. Let you know the outcome when done.

Thank You

 

jds63, Well there was a problem resetting the pc no changes made. Now which option should I use, or reinstall all. Possibly the disk went bad??? Is the a cmd that we used to use to rewrite the boot record?

Thanks again

 

What do you mean resetting ? Thought you were first going to try a repair when boot from disc, lower left corner select repair.
Could try a reset, but like a clean install will loose Windows 7.

 

You talking about the MBR Master boot record?

 

Sorry you might have missed my previous reply that the boot from cd and did repair pc failed and as a result no changes where made. Then I went into the Advanced options where I did try to reset pc, but keep data files and programs where that failed also. Just as a note I download HDDScan for checking disk drive, but the C: image was not supported {win10 I guess}. I can see all my data on C: so its not totally crashed.

 

Said this about boot record, if issue was with this, i think would not be able to boot.

 

Ever have Windows 7 disc or was preinstalled when bought? When did you upgrade to Windows 10,date ?

 

This was a ASUS gaming laptop G73jw, I7 1.73 cpu, 8 gb mem, 2 500 gb disks ,5 years ago and was preinstalled windows 7 Home. I think it was about 8/10/15 I upgraded to the free version of windows 10, which I should have known better, but that's it.

 

Well have till Sept. 10 make a choice on OS. Going over first post at boot up always goes black, but then you do get access eventually or never ? Reset and refresh errors sometimes the cause corrupt registry too. Master boot record does cause boot issues if corrupt, not sure try the bootfix tool yet. Originally stated error you received do you get this on every attempt to boot up, Bad_System_Config_Info ?

 

Same issue, no answer https://www.tenforums.com/installation-setup/10100-windows-10-blue-screen-bad_system_config_info.html



Again same issues https://www.reddit.com/r/Windows10/comments/3flfpf/bad_system_config_info_bsod_windows_10_and_i_dont/


If it possibly can be due to hardware, like the hard drive, tried one tool was incompatible, but wonder if even checkdisk or software called HDTune would work since most Windows tools are failing on you right now, sfc, Dism, refresh, reset and repair