Windows 10: 8/27/15 laptop no boot with black screen

Yes I do get same error on all boots {Bad_System_Config_Info} I haven't used the bootfix yet, need to know cmd string to use.
I am wondering if any updates to win10 happened on 8/27 as while rebooting trying items I got 100% done on updates, but no reboot. Now I was on a WIFI network when this all happened. Possibly updates actually got corrupted or I lost WIFI in the middle.
You asked if I had any win 7 install disks...I do on my tower system, but it is a complete Ultimate disk not OEM. Not sure if that would help anything before I blow away and start over on laptop?

 

Viruses and malware can cause these issues. Take a look at some of these since mention bootfix.
http://ntfs.com/mbr-damaged.htm


http://www.thewindowsclub.com/repair...rd-mbr-windows

 

You were this, have better shot then me, " am a past Microsoft MCP for windows, but no helping on this new 10 version".
Some of basics have not changed that much.

 

jds63 you have been on all day with me thank you, do you work for Microsoft by chance. Hope you have a good night, you can drop me anytime as I will investigate the viruses and malware. JUST as a note I had Zonealarm running win 7, but after upgrade it was taken out. I didn't like that...Also was running Malware bytes. , but if you need to go I thank you very much.

 

Your Welcome, i am here to help, no i am not a Microsoft employee, just knowledge from many years of owning a PC. Only used reference for virus from thought of it being a corrupt boot record, as it is one cause for part of boot record, sure this case is rare.

 

Well, you have helped me see a lot about Win10. Thank you.....

 

Your welcome, but still not solved yet. I will receive when you post back, chances only have 9 days to go back to Windows 7, i see a possible clean install in your future if staying with 10, unless doubtfully it's hardware related.

 

jds63,
Thank you for your help a couple of days ago. This is just an update after late at night I finally found a way using the boot disk you had me make. All day I couldn't revert back to a previous build, but I for some reason found 2 previous dates and restored to the first day I converted to Win 10. I do have it running, but It says I cannot go back to Win 7 as the data was removed for some reason.
Thanks again

 

Looks like you used a restore point. Is this what worked ? Again did upgrade on 8/10/15 only 8 days to go back to Windows 7, was this one of dates you saw ? Yes if folders are missing form system holding older OS, somehow was corrupted or you cleaned them up. Need to explain more, if i am right it was a system restore that helped, still do not know the cause of the issue from the beginning. Your Welcome.

 

Hi jds63, Yes the restore points I found late in the night after you left. I was booting of the boot win 10 cd. I tried it back to 8/12/15 I think. It worked and I could get a clean boot up. I tried to go back to win 7 and it said the files have been removed, which we did not do this or at least not intentionally. I loaded the new version of zonealarm anti virus and did not find any viruses. JUST a note, I looked in file manager and still see Windows.old which has Win 7 files. so that sucks that I cannot do it. I do not find any disk errors. If you have any suggestions I would try them.

 

Basically everything is working fine since the prior restore point ? Do you really want to try to go back to Windows 7 at this point knowing you may not be able to go back to Windows 10 unless you buy a retail version ? Having 8 days i pretty much assume left to go back to old OS. As you do not have a Windows 7 disc, need to try to roll back now, then either stay there or do an upgrade again see how it goes and then maybe a possible clean install may solve issues from before. Still wonder what main cause of issue was, if it did have anything to do with boot record at all.

http://www.pcworld.com/article/2960692/windows/how-to-uninstall-windows-10-and-go-back-to-windows-7-or-8.html


http://www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/


https://www.tenforums.com/tutorials/4...s-windows.html