Windows 10: A basic question about occassional BSOD

Discus and support A basic question about occassional BSOD in Windows 10 BSOD Crashes and Debugging to solve the problem; I can see that BSOD can be a can of worms, and don't want to tangle with it unless necessary (as I have some other issues I am dealing with). I only... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by clayto, Aug 31, 2017.

  1. clayto Win User

    A basic question about occassional BSOD


    I can see that BSOD can be a can of worms, and don't want to tangle with it unless necessary (as I have some other issues I am dealing with). I only get BSOD infrequently, usually a few weeks apart, they don't persist, and the machine runs well for a while after the 100% check and restarting. The last and (as far as I remember, the only) two were 'Page error in an unpaged area'. If I am advised that I need to do a 'proper job' I will, and re-read your instructions first. But I just want to know if it is or is not a good idea to leave things alone, at least for the present?

    :)
     
    clayto, Aug 31, 2017
    #1

  2. after ms updates, booklet not shutting down completely

    Recently, I was getting occassional BSODs upon shutting down Windows. Did a restore, and no more BSODs. Have disabled MS updates for the moment.
     
    hemantkamat, Aug 31, 2017
    #2
  3. Tom dB Win User
    WHEA_UNCORRECTABLE_ERROR WIN8_DRIVER_FAULT CompatTelRunner.exe

    Could someone help me figure out the cause of this occassional BSOD?

    dmp and info files
    are here
    .

    Thanks in advance!
     
    Tom dB, Aug 31, 2017
    #3
  4. zbook New Member

    A basic question about occassional BSOD

    BSOD are bugchecks to alert the user about problems with drivers or hardware.
    They should be troubleshooted to fix the current problems and for preventative maintenance.
     
    zbook, Sep 1, 2017
    #4
  5. Ztruker Win User
    Ztruker, Sep 1, 2017
    #5
  6. clayto Win User
    Thank you. They are not the answers I hoped for but rather expected. I will act on it at the next BSOD. Regarding the drivers, they are constantly monitored and updated. I do have one persistent issue reported by Windows Defender which the Troubleshooter says it has not fixed (and is not reported by my drives manager). It is the Bosch Accelerometer. As far as I know it is (almost) never called into use as my 2-in-1 Hybrid is used as a small desktop and (hardly) ever moved. Hence it is something a know little about.
     
    clayto, Sep 3, 2017
    #6
  7. clayto Win User
    BSOD again so I followed your posting instruction and tried to download --- dim.log-collector.exe --- It was blocked and removed by Norton Security as dangerous. An option to restore it was not offered. Next step?
     
    clayto, Sep 5, 2017
    #7
  8. Spectrum Win User

    A basic question about occassional BSOD

    It's not a malicious file, so you'll need to add it to Norton's white list if possible or temporarily disable Norton while you collect the logs.
     
    Spectrum, Apr 5, 2018
    #8
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A basic question about occassional BSOD

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