Windows 10: a black line in the center of my monitor

I have a black line in the center of my monitor. How can I get rid of it? thanks

:)

 

screen- freezy black lines running across

Hi Alvin,



This issue could be due to an issue on the hardware, or the software. To isolate the cause of black lines across it, please provide the following information:

• When did the issue start to occur?
• Are there any recent changes on the device?
• Are the lines appearing vertically, or horizontally?
• Which version of Windows is running on your device?
• Do you have a spare monitor which you can try to use on the same CPU?

Regards.

 

screen- freezy black lines running across

This happens 2min after lines go acrost the screen black and white it has happened twice as I am righting this message no hard wear or soft wear changes.

This laptop has been back to HP

 

black lines with 2 monitors on extended displays


This issue is almost driving me crazy!

People where I work use 2 monitors used as extended displays. All the extended displays work fine on Windows 7, but when I upgrade or redo the PC with Windows 10, black lines are on the monitor(s).
Sometimes the lines are thin and in the middle of the screen, and sometime the black lines are large from the bottom of the screen.

I’ve tried upgrading drivers & changing resolution, and the black line will change location but won’t go away.
Because the extended monitors work fine on Windows 7 it’s hard to think the hardware has a problem.

This problem happens on more than 1 model PC, but the PC I am having the issue on this one is a Dell OptiPlex 7010. The video card is the Intel card that the 7010s come with.

I have used the image I usually use, plus redo the PC from scratch with Windows 10, same problem.
If the PC uses 1 monitor no problem, but using 2 monitors whether dual or extended display the lines are there.

I know the PCs are fairly up to date with Windows 10 updates, but I do believe there are a lot of Office updates to download.

Maybe someone else is having this problem out there somewhere.