Windows 10: A connection will not be made because credentials may not be sent to the remote computer.

Discus and support A connection will not be made because credentials may not be sent to the remote computer. in Windows 10 Customization to solve the problem; Hello, I am getting strange error in Windows 10 LTSB OS while trying to RDC from one Windows 10 A pc to another windows 10 B pc running in a vmware... Discussion in 'Windows 10 Customization' started by vinay kaluvala, Dec 5, 2018.

  1. VINAY KALUVALA
    vinay kaluvala Win User

    A connection will not be made because credentials may not be sent to the remote computer.


    Hello,


    I am getting strange error in Windows 10 LTSB OS while trying to RDC from one Windows 10 A pc to another windows 10 B pc running in a vmware envrionment. The error shows as A connection will not be made because credentials may not be sent to the remote computer. While I RDC to the above A & B outside of the vm's individually I am able to login. Has any one come across with this issue and the solution for this issue.

    :)
     
    vinay kaluvala, Dec 5, 2018
    #1
  2. ARUL_D
    Arul_D Win User

    How to remove "HP Connected Remote" as a sign in account ?

    Hi Dave,

    Thank you for writing your query in Microsoft Community.


    • Is your computer connected to a domain network?
    HP Connected Remote is an app that comes preinstalled on select Windows HP computers. I would suggest you to follow the below steps and check if it resolves this issue.

    • On the Windows 10 Start screen, type hp connected remote.
    • Click HP Connected Remote from the Apps search results.
    • Click Settings, and make sure Enable HP Connected Remote is turned On.

    Reply us back with the status of this issue. We will be glad to assist you.
     
    Arul_D, Dec 5, 2018
    #2
  3. RAFAEL COM
    Rafael Com Win User
    Remote Desktop can't connect to the remote computer

    We suggest that you disable any security program on your computer and check if it resolves the issue.

    NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as
    soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

    Then follow the steps below to ensure remote desktop is enabled:

    • Click Start.
    • Click on File Explorer.
    • Right-click This PC.
    • Select Properties.
    • Click Remote settings in the upper left hand corner.
    • Ensure the option Allow remote connection to this computer and
      Allow Remote Assistance connection to this computer is selected.
    • Click Apply and OK.
    • Reboot the PC for the changes to take effect.

    Let us know the result.
     
    Rafael Com, Dec 5, 2018
    #3
  4. KARI
    Kari Win User

    A connection will not be made because credentials may not be sent to the remote computer.

    remote desktop connection


    • What is the operating system of that remote computer? Exact version and edition please, for instance Windows 7 Ultimate or Windows 8.1 Pro.
    • Is the remote computer on the same network than the client, the computer you are connecting from? For instance, are both computers on your home network?
    • Are the incoming remote connections enabled on the remote computer?
     
    Kari, Dec 5, 2018
    #4
Thema:

A connection will not be made because credentials may not be sent to the remote computer.

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