Windows 10: A customer is unable to access a particular website www.contoso.com - which of the...

A customer is unable to access a particular website www.contoso.com - which of the following steps are helpful in solving the problem?





[Movido para Inglês]

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Unable to access a particular website

There is nothing on your network stopping you. You need to contact the person who runs that site, to send you the link for the tools that allow you to access the server. If all websites are accessible, but you cannot get through the walled garden for the website, you will never get through it, unless you have the part that grants you access.

Go contact the person who runs it.

 

Unable to access website

hey guys, i seem to be unable to access THIS website. i'm a VIP there and i'm working on my sticky thread. the site maybe down or something. i tried turning my DSL Modem and Router off and that's a no go. tried restarting my computer and that also was a no go. lastly tried clearing DATA like Cookies, History, Etc. site maybe just be down.

 

Unable to access a particular website on Internet explorer.

Hi Karen,



The above issue might occur if the website access is denied in your country or if the website is listed under restricted sites in browser settings on the computer.



Before we assist further, I would like to ask you a few questions:

• Did you check if the website is accessible on other browsers (Microsoft Edge, others)?
• Were you able to access the website before on Internet Explorer?
• Do you get any error code or error message on accessing the website?

Check if you are able to access the website on other browsers. If you are able to, follow the below methods and check if either helps in resolving the issue.



Method 1: Run Internet Explorer Performance troubleshooter by following the steps below and check if any of the browser component is missing or corrupted.

• Press Windows logo key on the keyboard, type troubleshooting and select the top most search result.
• Click on View all from left side panel of the screen.
• Select Internet Explorer Performance,
  click on Advanced option and check
  Apply repairs automatically option.
• Follow the on screen instructions and wait for the troubleshooting to complete.
• Check for the missing or corrupted browser components after the troubleshooting is complete and check if the issue is resolved.

Method 2: If the issue persists, check if similar issue occurs on browsing seek.com.au webpage in
In-private browsing mode of Internet explorer browser. Pressing
Ctrl + Shift + P keys on the keyboard after launching the browser to open
In-private browsing mode of Internet Explorer.



Write to us with the answers to the above questions and the status of not able to access a particular website on the computer in the same post for further assistance. Your
reply is most important for us to ensure we assist you accordingly.



Thank you.