Windows 10: A few apps crash/close as soon as they are started.

Discus and support A few apps crash/close as soon as they are started. in Windows 10 Software and Apps to solve the problem; Hi guys, so a few apps are giving me issues and I can't seem to fix them. Problems: Apps that completely crash or close out when I start them:... Discussion in 'Windows 10 Software and Apps' started by apav, Dec 1, 2015.

  1. apav Win User

    A few apps crash/close as soon as they are started.


    Hi guys, so a few apps are giving me issues and I can't seem to fix them.

    Problems:
    Apps that completely crash or close out when I start them: Xbox, People, Phone Companion. Groove Music and Movies and TV crash on startup 99% of the time, but for whatever random reason they have opened up once or twice since I noticed the crashing and didn't crash, only to crash again when I close and reopen them.

    Other: Money opens and stays open, but it says that an error has occured and clicking the refresh this page button does nothing. Weather opens, but the entire screen is blank except for a little blue circle.

    The rest of the stock apps seemingly work as intended.

    What I've tried:
    I've tried everything I know of.
    Code: Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}[/quote] Doing this gives me this same error for most apps as the command was executing. When it's finished, it does the exact opposite of what it intends to do and breaks most apps. I've tried this a few same command a few times, sometimes the problem apps like Xbox and Groove Music work, but the rest don't. Other times most apps don't work at all. I've also tried manually removing the problem apps through Powershell and reinstalling them from the Windows store, but they still crash at startup. Wsreset.exe also does nothing either. No updates for windows or the apps in the store. I'm able to start over and try again thanks to a restore point where only the apps I listed above are broken.

    Possible causes:
    I can only think of one instance that might have caused this. I downloaded and used Destroy Windows Spying, but I only selected certain options. I also added a registry key to disable Telemetry and stopped two services called Connected User Experiences and Telemetry and dmwappushsvc since I didn't want to delete them which the tool would've done. That is where my restore point is from, and unfortunately I don't have any restore points before that. I can't think why this would mess up certain apps, I did have the deletion of Metro apps disabled in the tool afterall. I have done nothing else to my computer lately, so it was either this or the Threshold 2 update.

    Does anyone have more suggestions I haven't thought of, or had a similar issue but was able to fix? Thank you!

    :)
     
    apav, Dec 1, 2015
    #1
  2. GregK1960 Win User

    Folders close or freeze as soon as I open them Win 10

    I went to my event log - that is where I found that the CompPkgSup.DLL was indicated as the faulty module.

    Exception code: 0xc0000005

    Fault offset: 0x000000000000349d

    Faulting process id: 0x1a78

    Faulting application start time: 0x01d2a5cb85a10de0

    Faulting application path: C:\WINDOWS\explorer.exe

    Faulting module path: C:\Windows\System32\CompPkgSup.DLL

    Report Id: 149747e6-8bf5-4a23-9670-80fb70463a2a

    Faulting package full name:

    Faulting package-relative application ID:

    It won't let me delete this file and to be honest I have not had a lot of time to work on it this week. I hope to find some time this weekend

    Thanks
     
    GregK1960, Dec 1, 2015
    #2
  3. cmcginc Win User
    Folders close or freeze as soon as I open them Win 10

    Update:

    Did a search for CompPkgSup.DLL with no results (show hidden files and directories was enabled)... also checked all directories listed in the PATH... no results.

    Opened a CMD window and deleted both the files with which interaction was causing the restart of Windows Explorer.

    Problem has not reoccurred since.... yet.

    May have been the two files in question, but the file check tools previously run showed no indication.
     
    cmcginc, Dec 1, 2015
    #3
  4. dalchina New Member

    A few apps crash/close as soon as they are started.

    dalchina, Dec 3, 2015
    #4
  5. burmar Win User
    +1
    Same problem, meteo app opens in a white window but with a blue circle inside, some other apps opens and crash in a while (Groove, Phone connection and other ) backup metro window freeze and crash at the moment i start a backup.
    Some other apps works perfectly... Mail, News, Calendar
    Very annoying bug
     
    burmar, Dec 3, 2015
    #5
  6. dalchina New Member
    Hi, can you confirm services are set to defaults, and Location is active? (Click on the action centre/notification icon bottom right, make sure the Location tile is coloured)?

    First run sfc /Scannow from an elevated command prompt and advise results.
    Then do the following:
    DISM - Repair Windows 10 Image - Windows 10 Forums

    Then do this (noted you did it at the beginning)
    Apps - Reinstall and Re-register in Windows 8 and 10 - Windows 10 Forums[1]=Programs%20Features

    Finally if no joy it's time for an in-place repair install:
    Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums
    If you've not got installation media then here's how:
    Windows 10 ISO Download - Windows 10 Forums
     
    dalchina, Dec 3, 2015
    #6
  7. apav Win User
    Unfortunately using that program to restore everything to default did not fix it. It actually reset all my custom settings, so I restored it again to right after I used that first program.

    That's a lot of services to check but everything looks okay upon a quick glance. Location is greyed out, because I have location disabled.

    Also sfc /scannow found and repaired errors, but didn't fix the problem. Here is the log.

    Dism /Online /Cleanup-Image /CheckHealth and Dism /Online /Cleanup-Image /ScanHealth came back as no component store corruption detected. Here is the log. Not sure if I should do the /restorehealth command if no corruption was found.

    Like I said before, that Powershell command doesn't do what it's supposed to do. It breaks most of the apps and only sometimes fixes the ones that I have currently have problems with. Very strange how one time all the apps I currently have problems with worked, but all the other apps that currently work didn't.

    Does refreshing your PC keep all your programs installed, or will I have to reinstall everything? Also I won't have to reactivate Windows right? I had trouble activating it after I upgraded to Windows 10, then did a clean install.

    Thanks for the help!
     
    apav, Dec 4, 2015
    #7
  8. dalchina New Member

    A few apps crash/close as soon as they are started.

    dalchina, Apr 5, 2018
    #8
Thema:

A few apps crash/close as soon as they are started.

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