Windows 10: a file could not be opened, renamed and deleted

a user found a PDF file on her desktop folder couldn't be deleted for one month. this file has a very long name so I assumed it's path related, but I couldn't rename its name to shorten the path. If I open it via Adobe PDF viewer, it shows the specified path does not exist. I have checked the file's property security and the user has full control permission. on the same path..user/desktop, I can freely to modify or create other files and folders. I tried to list the folder via command line and the file doesn't exist. the problem is the file is on the file explorer. I used a tricky workaround

:)

 

Delete and Cut Files with Preview Pane Open

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

• Have you tried to delete the pdf file in preview panel?
• What exactly happens when try to delete the pdf file?

I suggest you to follow the steps below and check if it helps.

• 
  Open File Explorer.
  
• 
  Select View and click on preview panel.
  
• 
  Select the pdf file.
  
• 
  At the right corner you will be able to see preview panel.
  
• 
  You can right click on it and delete the files.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

How to delete and rename users

Hi Mark,

Before we can help you rename the new user account on your computer, please answer these questions for us to get a better understanding of the situation since you performed a clean installation of Windows 10:

• When you boot up your computer, do you see the original user account available for you to sign in to?
• Is the new user account an administrator?

Doing a clean installation of Windows 10 involves formatting your hard drive. Therefore, your files in the old user account, including the user account itself, would be wiped clean. It may not be a clean installation if the files are still on your computer.

To proceed with renaming the new user account, let's first make sure it is set as an administrator on your computer. Follow these steps to check if it is:

• Sign in to the old user account (Mark).
  
• Go to Control Panel.
• Open User Accounts.
• Click on Manage another account.
• Check whether it says the new user account (Mark_2) is an
  Administrator.
• If it's not yet an administrator, click on the account and select Change the account type.
• Choose Administrator then apply the changes.

Once the account is already an administrator, we can now delete the old user account. Here's how:

• Sign in to the new user account (Mark_2).
• Go to Control Panel.
• Open User Accounts.
• Click on Manage another account.
• Select the old user account (Mark).
• Click on Delete the account.
• You can opt to Delete Files for the old user account.
• Restart your computer.

To rename the new user account, follow these steps:

• Right-click on the Windows icon on your home screen.
• Select Command Prompt (Admin).
• Click Yes if you get a prompt window.
• Type wmic useraccount where "name='Mark_2' " rename Mark then press
  Enter.

Let us know if you need more help.

 

Windows 10 and Bulk Rename Utility: opening a file

Rodrigo,

Thanks for the reply. The Bulk Rename Utility does not open files. It just renames them. But while running the Bulk Rename Utility, you can double click (or right click and open) on a file name and the image will open using the default app for jpg files. At my home computer, I start Bulk Rename and see a list of jpg files to rename. I click on a file name and it opens the image with Microsoft Photos on my screen. At my office, I do the same thing and I get a MS Photos icon on the taskbar.

I have tried using different default apps for jpg files like MS Paint and get the exact same results. For some reason, my office computer is not opening the jpg files so that I can see them but just creating a Photos icon on the taskbar.

Thanks for your suggestions.