Windows 10: A hacker charged my password on my hp windows computer n now I’m locked out,, I need help...

A hacker changed my hp windows computer password n now I’m locked out,,, I need help

:)

 

need help getting into my hp envy password and it won't let

I need help getting into a hp envy sleekbook as I forgot my password and I can't access my computer. .and suggestions

 

Hacker put password on PC, need help to get into PC

I would copy all important files to an external drive, and reinstall the computer, since you never know what the cybercriminals did to the current install.

Contact the bank and let them know what happened, and change ALL his passwords for ALL his online services (Banking, Social Media, PayPal, Shopping)

Some of these steps (like installing Windows) should be left to a professional if you don't know what you're doing.

1. Get a thumbdrive, and install any flavour of Live Linux to it. Perhaps Linux Mint (Linux Mint - Community)
   
2. Boot the PC in Linux and see if the files are accessible. (eg. not encrypted by the hacker)
   
3. Plug in an external hard drive, and copy all important files from the computer's internal drive to the external drive.
   
4. Reinstall Windows and any other applications he uses.
   
5. Create a user account for him WITHOUT Administrative rights, AND an admin account which is password protected.
   
6. Give him access to the standard user account only.
   

 

battery not charging on my hp notebook

Hi,



Thank you for writing to Microsoft Community Forums.



I see that your laptop’s battery is not charging. We would like to know, if you get a message stating plugged in not charging when hovering the mouse over the battery icon.



If you see the message plugged in not charging, I suggest you to refer the troubleshooting steps mentioned below and see if that helps:

1. Press Windows Logo key + X, and select
   Device Manager.
   
2. Expand Battery.
   
3. Right click on Microsoft ACPI-Compliant Control Method Battery, and select
   Uninstall.
   
4. Click OK to confirm.
   
5. Restart the computer.
   

You may also want to look at the troubleshooting steps mentioned in the HP articles

HP Notebook PCs - Testing and Calibrating the Battery (Windows) and

HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator