Windows 10: A Kernel check failure error causes my Surface Book 3 to fail to restore Windows, making...

Discus and support A Kernel check failure error causes my Surface Book 3 to fail to restore Windows, making... in Windows 10 Software and Apps to solve the problem; After upgrading to Windows 11 I did a full driver update, after that the laptop stopped recognizing the keyboard and I got the error. I was... Discussion in 'Windows 10 Software and Apps' started by Rubén Romero2, May 5, 2024.

  1. A Kernel check failure error causes my Surface Book 3 to fail to restore Windows, making...


    After upgrading to Windows 11 I did a full driver update, after that the laptop stopped recognizing the keyboard and I got the error. I was investigating and one of the possible causes was a bad update or a corrupt driver. The laptop has almost nothing on it so I decided to restore Windows since it was one of the solutions that seemed to work. Now the restore doesn't finish because the blue "kernel check failure" screen appears again and the PC restarts. I really don't know what to do.

    :)
     
    Rubén Romero2, May 5, 2024
    #1
  2. Klerke Win User

    Kernel Security Check Failure BSOD on Surface Book 2

    So I have been getting the Kernel Security Check Failure BSOD on my Surface Book 2 since about two weeks ago, after I installed VM Player on the system. I naturally thought that it was the driver for VMWare causing the issue so I did a full uninstall but
    the problem still persisted.

    Now the crash seems to be happening when I watch Youtube on any browser or using OneNote. The crashes seemed to happen on a daily basis which was getting annoying very fast. I then thought it was a graphics driver issue and the analysis from WhoCrashed seemed
    to indicate this as well, so I started troubleshooting my graphics driver.

    Things I have tried:

    • Updating the graphics card driver to the newest version
    • Rolling back the graphics card driver to the last stable version I remembered
    • Removing drivers for VMWare which may have caused the issue
    • Memtest did not find any faults over multiple tests
    • chkdsk and others to repair system files
    None of which have successfully resolved the problem for me, and now I'm out of options.

    Here are the dump files in case they are needed for troubleshooting.

    Any suggestions are appreciated.

    Thanks
     
    Klerke, May 5, 2024
    #2
  3. tg88 Win User
    Surface book BSOD, Kernel security check failure, NOT_LESS_OR_EQUAL

    Hello,

    I have bought my new surface book about 1 month ago. It is the one without the NVIDIA graphics card. I recently started to have BSOD problems. Sometimes without notice the blue screen comes up and the first couple times, it was the IRQL_NOT_LESS_OR_EQUAL problems. Then now it is the Kernel security check failure problems. I encounter the BSOD about once per day on average. The computer restarts without any problem, but I am worried that it will eventually kill my laptop. Please lend me any assistance possible.

    The DM collector file is attached.

    Thank you very much
     
    tg88, May 5, 2024
    #3
  4. axe0 Win User

    A Kernel check failure error causes my Surface Book 3 to fail to restore Windows, making...

    BSOD Kernel Error


    The error code is a kernel security check failure, caused by netio.sys with parameter 3.

    • parameter 3 just indicates that it may be hard to solve this problem (Parameter 3 means that a list_entry is corrupted, but that is hard to track down)
    • The netio.sys is the network in/output system
    • The kernel security check failure likely indicates trouble with malware or that the antivirus program is making actions that are indicated by the system as wrong.

    What I'm right now thinking is that this bluescreen may be caused by your AV program Bitdefender.
    Please uninstall Bitdefender using the appropriate tool that can be found here.
    Scan your system with Windows Defender after Bitdefender has been removed.
     
    axe0, May 5, 2024
    #4
Thema:

A Kernel check failure error causes my Surface Book 3 to fail to restore Windows, making...

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