Windows 10: A Microsoft agent took over my new laptop this morning and now I can’t get into it. The...

Discus and support A Microsoft agent took over my new laptop this morning and now I can’t get into it. The... in Windows 10 Software and Apps to solve the problem; I was having a function issue this morning with my laptop and a Microsoft assistant/agent “took over”. That was 5 hours ago and now I can’t get into it... Discussion in 'Windows 10 Software and Apps' started by Maelil, Apr 14, 2023.

  1. Maelil Win User

    A Microsoft agent took over my new laptop this morning and now I can’t get into it. The...


    I was having a function issue this morning with my laptop and a Microsoft assistant/agent “took over”. That was 5 hours ago and now I can’t get into it as the keyboard doesn’t respond. What do I do?

    :)
     
    Maelil, Apr 14, 2023
    #1
  2. skytrails Win User

    desktop agent tray error message in windows 10

    I tried the following suggestion. When I got to step 4, the list provided no checkmarks to uncheck and the icon for Desktop Agent Tray was a checkmark in a yellow circle. nothing happened when I clicked on the yellow circle with the checkmark. the title
    on the list was Desktop Agent Tray(2) Clicking on the title opened a title beneath the Desktop Agent Tray (2) which did not have the (2)

    the publisher of both titles was CenturyLink Inc and the status for the entry with the (2) was enabled and the status of the other entry was blank. Changing the status to disabled did nothing. the Start up impact was listed as high. There was another
    entry under the two Desktop Agent Tray titles There was an icon then Dw20 with a high start up impact. No where was there a place to uncheck or delete. So far the box which lists the error disappears and there seems to be no problem. I just wonder why
    it is there,



    Hi,

    Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

    Desktop Tray Agent is a program used by Qwest to update their installer when setting up DSL (Digital Subscribers Line) based connections to computers. I suggest you to follow the steps below and check for the status:

    • Press Windows key + R, type msconfig.
    • Go to Startup tab.
    • Click on Open Task Manager.
    • Uncheck Desktop Agent Tray from the list.
    • Click on Apply and OK.

    Hope the information is helpful. Feel free to
    write to us for any other assistance with Windows, we’ll be glad to assist you.
     
    skytrails, Apr 14, 2023
    #2
  3. Microsoft Virtual Agent

    Hi Chris,

    The Microsoft Virtual Agent (PREVIEW) is a feature created by Microsoft for its users in case they need immediate assistance. It is part of the design of the web page and there's no option to disable it.

    If you'd like to have an option to disable it, then we suggest that you share your feedback or submit your suggestion using the
    Feedback Hub. You can either vote on an existing submission or submit a new issue or idea. When you submit a feedback item we gather additional details and information about your concern and address it. Feedback items regularly receive Microsoft
    responses on the submissions in the Feedback app so you can see what we are doing about your feedback. Please revisit frequently to see the status of your feedback items.

    In order to submit new feedback, please follow these steps:

    • On a Windows 10 device, search for Feedback Hub in Cortana
      search, then launch the app.
    • Navigate to Feedback in the left menu, then press + Add new feedback.
    • Select the Problem, and share any details you think are relevant, and choose an appropriate category and subcategory.
    • If possible, reproduce the problem after clicking Begin monitoring, or
      Start capture near the end of the form. Stop monitoring when you’re done.
    • Once you’ve completed the form and monitoring, click Submit.
    • Click Continue using Feedback Hub.
    • Click My feedback at the top, then find the item you submitted.
    • Open the item you submitted, then click Share.
    • Click Copy link, then paste the link here in your response (it will look like

      https://aka.ms/
      link>).

    Feel free to let us know if you need further information.

    Regards.
     
    Vanessa Yar, Apr 14, 2023
    #3
  4. n-ster Win User

    A Microsoft agent took over my new laptop this morning and now I can’t get into it. The...

    n-ster, Apr 14, 2023
    #4
Thema:

A Microsoft agent took over my new laptop this morning and now I can’t get into it. The...

Loading...
  1. A Microsoft agent took over my new laptop this morning and now I can’t get into it. The... - Similar Threads - Microsoft agent took

  2. Hackers took over my laptop. How do I get them out?

    in Windows 10 Gaming
    Hackers took over my laptop. How do I get them out?: Hackers got into my laptop and blocked me caress. When I tried to get support from Microsoft I ran into two additional scams, one of which was almost successful in getting into my bank account. Now I try this discussion platform. Is this any good? All help is much...
  3. Hackers took over my laptop. How do I get them out?

    in Windows 10 Software and Apps
    Hackers took over my laptop. How do I get them out?: Hackers got into my laptop and blocked me caress. When I tried to get support from Microsoft I ran into two additional scams, one of which was almost successful in getting into my bank account. Now I try this discussion platform. Is this any good? All help is much...
  4. I can’t get into my laptop

    in Windows 10 Software and Apps
    I can’t get into my laptop: I recently got my laptop and I was asked to create a pin, but it wouldn’t let me type so I clicked on ‘skip.’ But then I accidentally switched off my laptop and it’s now asking me to put in my password even though I don’t have one, So I can’t get into my laptop. What should I...
  5. I can’t get into my laptop

    in AntiVirus, Firewalls and System Security
    I can’t get into my laptop: I recently got my laptop and I was asked to create a pin, but it wouldn’t let me type so I clicked on ‘skip.’ But then I accidentally switched off my laptop and it’s now asking me to put in my password even though I don’t have one, So I can’t get into my laptop. What should I...
  6. A Microsoft agent took over my new laptop this morning and now I can’t get into it. The...

    in Windows 10 BSOD Crashes and Debugging
    A Microsoft agent took over my new laptop this morning and now I can’t get into it. The...: I was having a function issue this morning with my laptop and a Microsoft assistant/agent “took over”. That was 5 hours ago and now I can’t get into it as the keyboard doesn’t respond. What do I do?...
  7. A Microsoft agent took over my new laptop this morning and now I can’t get into it. The...

    in Windows 10 Gaming
    A Microsoft agent took over my new laptop this morning and now I can’t get into it. The...: I was having a function issue this morning with my laptop and a Microsoft assistant/agent “took over”. That was 5 hours ago and now I can’t get into it as the keyboard doesn’t respond. What do I do?...
  8. I accidentally disabled all Microsoft services and now I can’t get into my laptop.

    in Windows 10 Software and Apps
    I accidentally disabled all Microsoft services and now I can’t get into my laptop.: long story short my mice wasn’t working so I tried fixing it and accidentally disabled all Microsoft services then when I tried to sign in after it said “something happened and your pin isn’t available. Clicked to set up your pin again.” So I do But ether nothing happens or...
  9. I accidentally disabled all Microsoft services and now I can’t get into my laptop.

    in Windows 10 Gaming
    I accidentally disabled all Microsoft services and now I can’t get into my laptop.: long story short my mice wasn’t working so I tried fixing it and accidentally disabled all Microsoft services then when I tried to sign in after it said “something happened and your pin isn’t available. Clicked to set up your pin again.” So I do But ether nothing happens or...
  10. New Computer took over old computer

    in User Accounts and Family Safety
    New Computer took over old computer: New Computer took over old computer, I should Not be administrator on that computer https://answers.microsoft.com/en-us/windows/forum/all/new-computer-took-over-old-computer/000e4fb9-2eae-418f-8ee0-566a566dafe1"