Windows 10: A Microsoft update caused an exception thread error and now the laptop refuses to start up

This had happened a thousand times but we still do not know how to get the laptop booted up.


A Microsoft update caused an exception thread error and now the laptop refuses to start up.


Are Microsoft employing incompetnet minorities instead of competent people?

:)

 

System Thread Exception Not Handled?

Hi,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you to resolve this issue.

The System Thread Exception Not Handled error in Windows mostly occur due to incompatible or old graphics card drivers. System Thread Exception Not Handled error is often displayed along with the Blue Screen of Death

I suggest you to boot into Safe Mode environment and update your graphic drivers.

Method 1: Update drivers.

I suggest you to update graphic drivers and check if it helps. Follow the steps given below.

• Press Windows key + X key and click on
  Device manager.
• Search for Display Adapters.
• Right-click on the graphics
  card and click on Update driver software.

You may also download the latest graphic drivers from the manufacturer’s website and install them on your computer.

If the issue still persist, I suggest you to install the drivers in compatibility mode and check.



Method 2:



Follow the steps to install the drivers in compatibility mode.

• Download the drivers from the manufacturer’s website.
• Right-click on the installer and click on "Properties".
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select previous Operating System from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Hope it helps. Do let us know if your issue is resolved. For any further information, feel free to contact us.

Thank you.

 

System Thread Exception not handled

Hello Amila,

Thank you for posting your query in Microsoft Community.

We regret for the inconvenience caused to you. We will assist you with this issue.

The SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bug check has a value of 0x0000007E. This bug check indicates that a system thread generated an exception that the error handler did not catch.

We suggest you to try the below steps and check if it helps:

Troubleshoot blue screen errors

Let us know the status of the issue. We will be glad to assist you further.

Thank you.

 

System thread exception not handled

Hi Cyrielle,

There may be a few reasons for this type of issue to occur. To further assess on the possible cause of this issue, kindly provide answers to the following information:

• When did this issue start to occur?
• What are the troubleshooting steps you have done so far?
• Does your laptop/PC have built-in Bluetooth receiver, or is it connected through a Bluetooth dongle?

In the mean time, feel free to check out this link for steps on how to troubleshoot blue screen errors.
Make sure to select the options that fits your scenario, and follow each the steps provided.

Keep us posted for updates regarding this issue.