Windows 10: A problem with creating new files

Discus and support A problem with creating new files in Windows 10 Software and Apps to solve the problem; Hello, I have got a problem with creating new files. So I got my laptop from my home country a few days ago. I live in Thailand but when I use... Discussion in 'Windows 10 Software and Apps' started by Cathy Maynadi, Jun 8, 2024.

  1. CATHY MAYNADI
    Cathy Maynadi Win User

    A problem with creating new files


    Hello, I have got a problem with creating new files. So I got my laptop from my home country a few days ago. I live in Thailand but when I use Microsoft apps, I can't create a new file in word, PowerPoint and excel. They also say I can't activate it since it is not connected to a local server. Would you mind telling me what I am supposed to do?

    :)
     
    Cathy Maynadi, Jun 8, 2024
    #1
  2. VANESSA YAR
    Vanessa Yar Win User

    creating new folder problem in windows 10 creator

    Hi Gudiya,

    The problem you've encountered in creating a folder could be caused by software or program conflict as the issue appeared a few days after installing the Windows 10 Creators update. For us to know if this only occurs when creating a new folder from the desktop,
    we suggest that you try creating a new folder using a keyboard shortcut or from File Explorer. Please refer to the steps below:

    Creating a new folder using a keyboard shortcut.

    • Click on the desktop.
    • Press CTRL + SHIFT + N.
    • A new folder should be created.

    Creating a new folder from File Explorer.

    • Open File Explorer.
    • Hover your mouse on the location where you want to create a new folder.
    • Right-click it, go to New > Folder.

    In case the problem persists, then we suggest that you go ahead and perform a clean boot. Doing so will start your computer using minimal drivers to help us determine what conflict is causing the problem. Check out
    How to perform a clean boot in Windows for the detailed steps.

    Let us know the result so we can further assist you.

    Regards.
     
    Vanessa Yar, Jun 8, 2024
    #2
  3. GUDIYA#1
    gudiya#1 Win User
    creating new folder problem in windows 10 creator

    Thanks, the step you mentioned

    Click on the desktop.
    • Press CTRL + SHIFT + N.
    • A new folder should be created.
    • Creating a new folder using a keyboard shortcut.

    It's working for me. But my new folder option is not working anywhere not in desktop as well as not in file explorer. Whenever I am placing my cursor on new folder option, its first spinning for few seconds then goes to close the file
    explorer and refresh the desktop once.
     
    gudiya#1, Jun 8, 2024
    #3
  4. REYMICHAEL ROS
    Reymichael Ros Win User

    A problem with creating new files

    cannot create new file in Windows 10

    Hello,

    It looks like you're having problems with creating a new folder. In order for us to assist you better, we'd like to gather additional information.

    • Have you made any changes or updates to your computer before experiencing this issue?
    • Are you getting any error messages when creating a new folder? If yes what is the exact error message?

    There's a possibility that a software or program conflict is present on your system as this problem with creating a new folder using right-click on the desktop. For us to find out what really causes this issue, we suggest that you perform clean boot. This
    will start your computer using a minimal set of drivers and startup programs. To do this, follow the steps on
    How to perform a clean boot provided in this
    link    .

    Looking forward to your response.
     
    Reymichael Ros, Jun 8, 2024
    #4
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A problem with creating new files

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