Windows 10: A reconditioned HP desktop was purchased and tried to get past a child issue:

Hi:The reconditioned HP desktop and was doing all the updates. Finally it finished and here is the problem. I am at the screen where it is asking me to put in the necessary information and I am stuck at the part where it is asking me for my birthdate. It errors because it tells me that as a child, which I am not, cannot go past this point. I am an adult and how do I get past this part so I can operate the computer. I tried three times to put in my birthday and it does not let me past this stage. Can you please help me with this?

:)

 

Better management of "child accounts" needed for purchases

Both myself and my daughter have Windows Phones, however I have set her account up as a child account. Normally I have the setting for "Purchases" disabled, however the process to buy apps on her account when needed is incredibly tedious.



1. Sign in as child on the zune.net website

2. Enable Purchases

3. Sign in as Parent to authorise the change

4. Wait *ages* for the change to take effect

5. Go back to the app store and buy the app (or wait if the change isn't in effect yet)

6. Once installed, repeat steps 1-4 to disable purchases again

7. Hope in the meantime your child hasn't taken the opportunity to buy lots of other stuff as well



It would be really great if a different system could be implemented. How about:

• Child tries to buy the app, a notification goes to the parent to "approve" the purchase, or;
• The parent is able to manage child accounts directly under their own zune.net account and can buy "on behalf of...". or;
• When the child tries to buy an app, it just prompts at that time for the parent to login to "sign for" and approve the purchase

I love the option to have and manage child accounts and the family security settings, but this particular process is really painful.



Regards,

Scott.

 

Better management of "child accounts" needed for purchases

 

Child Account Get Greyed Out

Thanks for the suggestion, but I did the following instead.

I have another laptop, 2 weeks old, with Windows 10 Home on it.

On that one, I tried the same steps with the child account, and got the exact same results.