Windows 10: A serve problem with Windows store

The windows store has DirectX Runtime and Microsoft Visual C++ 2012, 2013, and 2015 hanging in queue displaying starting download. Store is also unusable, items are not selectable and apps cannot be installed (I'm assuming the download queue is bugged) terminating/resetting, troubleshooter yield no results.

:)

 

Windows Store problem

Hi,

In order to diagnose the issue, we suggest that you try the following methods:

Method 1: Run the Windows Store Apps troubleshooter.

The Windows Store Apps troubleshooter fixes problems that may prevent Windows Store Apps from working properly. To run it, follow the steps below:

• Click Start.
• On the search bar, type Troubleshooting, and click on
  Troubleshooting from the results.
• On the left pane, click View all.
• Click Windows Store Apps.

Method 2: Clear Windows Store app cache.

We suggest you to manually reset Windows Store app cache then try to download the game again. To manually reset, follow the steps below:

• Click Start.
• On the search bar, type CMD, and right-click CMD
  from the results.
• Click Run as administrator.
• Type wsreset, and press Enter.

Make sure that you are logged in to your computer using your Microsoft account.

We also suggest that you download and install any pending updates that needs to be installed on the computer through Windows Update and check if it helps resolve the issue.

Let us know if you need further assistance.

 

windows store problems

Hi,

Thank you for posting your query on Microsoft Community.

I suggest you to run the App troubleshooter from the below Microsoft help article and check if it help:

Troubleshoot problems with an app

http://windows.microsoft.com/en-US/windows-8/what-troubleshoot-problems-app

If the issue persist I would suggest you to reset Windows store and check if it helps:

Follow the steps to reset Windows store:

• On the desktop screen, press Windows and R key together to open run box.
  
• Type WSReset.exe and hit Enter.

Hope this information helps and let us know the status of the issue we will be glad to help you.

 

windows store

Hi Botlhe,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

Try the methods below and check if it helps.

Method 1:

I suggest you run the Windows Store app troubleshooter and check. Follow the steps:

• 
  Press Windows Key + X.
  
• 
  Click on Control Panel.
  
• 
  Select Troubleshooting.
  
• 
  On the left pane, click on View All.
  
• 
  Click on Windows Store apps to run the troubleshooter.
  

Method 2:

If the issue persist, I suggest you to reset Windows Store cache and check. Follow the steps:

• Press Windows Key+ R.
• Type wsreset.exe and hit
  Enter.

Please reply us on the status of the issue to assist you further.