Windows 10: A sign-in pop-up shows up saying I have problems with work or school account

Discus and support A sign-in pop-up shows up saying I have problems with work or school account in Windows Hello & Lockscreen to solve the problem; Every time I open up my laptop and enter my PIN, this sign-in pop-up shows up. I've never had this before except after making a new account for my... Discussion in 'Windows Hello & Lockscreen' started by johnzakhary1, Nov 30, 2022.

  1. A sign-in pop-up shows up saying I have problems with work or school account


    Every time I open up my laptop and enter my PIN, this sign-in pop-up shows up. I've never had this before except after making a new account for my brother so everyone has their own account to log in. Can anyone tell me what is this sign-in screen for?

    :)
     
    johnzakhary1, Nov 30, 2022
    #1

  2. Annoying pop up about signing up for work or school account

    I don't know what "on a domain" means. I'm not part of any group.

    Neither of the articles was any help.

    As to the first one, The pop up doesn't ask me to choose between a personal account and a work or school account. It says to sign in to your work or school account; and when I try to sign in, it says my user name is not a work or school account. I hit the
    x in the upper right hand corner and it goes away. But an hour later it's back.

    As to the second article, I'm not a business user, and I'm not trying to set anything up.

    This is becoming an increasing irritant, is there someone I can call and talk to?
     
    RichardCandelora, Nov 30, 2022
    #2
  3. Pop up - asking to sign into work or school account.

    Thank you for your help.

    I did what you suggested but the work account is not linked to my personal Microsoft account - it is not listed as an account in the "Accounts" section of settings. Therefore I can't disconnect it because it isn't visible.

    Is the pop up message from Microsoft or could it be fake?
     
    LearningAvenue1, Nov 30, 2022
    #3
  4. Tenforo Active Member

    A sign-in pop-up shows up saying I have problems with work or school account

    Pop up - asking to sign into work or school account.

    It should be a legitimate pop-up, moreover, can you try to sign in to your account at https://account.microsoft.com/ if you do not have issues signing in, I suggest doing an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.

    kindly follow the steps from this link: https://answers.microsoft.com/en-us/windows/for...
     
    Tenforo, Nov 30, 2022
    #4
Thema:

A sign-in pop-up shows up saying I have problems with work or school account

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