Windows 10: A strange grey movable box appears and a dark grey one which can't be moved. This also...

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:)

 

How do i rid of the grey box in the top left of my desktop?

Hi,

It's odd for a random grey box to show up on your desktop after the last update occurred on your computer. It could also be a software installed on your computer that's causing for it to appear. However, let us not assume anything yet until we isolated your
concern by providing the answers to these questions:

• Did you start noticing the grey box after or prior the latest update?
• What were the updates that have been installed on your computer?
• Have you installed any software prior to the issue?
• What are the troubleshooting steps you've tried to resolve your concern?
• Can you provide us a screenshot of the grey box?

In the meantime, we suggest that you create a new user profile and see if the issue persists on it. Here is the
article on how to create a one.

We're looking forward to your response.

 

After log-in, Desktop, Background, and Icons do not appear - just the cursor (movable) on a black background

I just installed my Windows 10; everything seemed to go smoothly, until right after log-in. The log-in screen appears, I put in my password, click enter, and it hesitates a moment then goes to a black/dark grey screen with no desktop, icons, or background.
The cursor appears and is movable. I've tried going into Safe Mode (the desktop and icons appear), but I do not know how to proceed from there to find a display setting?? to change to get the desktop to appear in normal mode. Any suggestions?

 

A grey box appears then disappears when signing into microsoft account


I have the same problem and same grey box. After upgrading to Windows 10 from Windows 7, it seems Windows just automatically took the local logon from Win7 during the install. Never asked me for my Microsoft account. So I find out with the local account there is a lot I can not do. I cannot "Sign in with Microsoft account instead" - get big grey box, that disappears. I cannot add another new user account - same grey box. Cannot use the Store. Cannot sync. Cannot use Cortana, etc.

I've searched the Internet for hours, and find that so many people are having this same problem. This is definitely a Microsoft issue. A very few have solved the problem but those steps don't work for my computer. One person's fix was getting the latest update. That didn't work for me either. Someone must have a fix. Maybe an adjustment in the Registry. I'm getting very frustrated.

Laurie