Windows 10: A2DP snk problems with Link to windows and Phone companion.

I have some rather interesting issues. I Have On board sound card with Realtek Drivers. All of my driver software and windows are all up to date.

First I can not get an audio out source with phone calls to my PC. After looking deeper I have found that Manager is listing 3 items one of them hidden all with "?" all saying no driver. The hidden device is a complete unknown.


These entries are Bluetooth Peripheral device, ICServices_New, and the completely unknown and hidden device is called ItbUsb_Filter_00. I have an android phone.


My sound set up is with Realtek and a 3 in One Logitech Speaker Going into the Green 3.5 aux. My Aux Ports are Blue, Pink and Green. There is another Device on my PC from the Graphics card called Nvidia HD Audio. For some reason the PC wants to initially default it as the Default Communication Device with a Phone Icon next to it. I change this in sound settings to make realtek both the default audio playback AND the Default communications device but the Phone Icon will not populate there. Also In sound settings it shows that A2DP SNK is disconnected in recording tab of sounds This has a Red and white Cable tie in Icon next to it. I do not have any of these colors of jacks. So I do not know what to connect to it to get it to work.


I do not have any use for NVIDIA HDMI audio So I have disabled it for now. The way phone app works as in multiple videos I have seen is the Phone calls go directed to the PC and you can answer and speak even the phone being somewhere else, I however get the error during an incoming call that states " can not recieve call audio on my PC use phone instead". It is a Mixture of these things I believe are the culprit for No Audio from phone calls to the PC. During a Phone Call My connected phone is solid green and connected to the name of my PC but then within 2 seconds exaclty it drops out. During that time I hear no audio from the phone.


If anyone can please help with some insights. I have been through ALL of the troubleshooting steps listed here on the multiple threads regarding this issue to no success. I feel like I need to find a home for these missing drivers and I feel like the sound settiongs are wonky. I have an Android phone. Thank you.

:)

 

Has anyone been able to get phone companion to work

Hi,

I suggest you to uninstall and reinstall the Phone companion app and check if you are facing the issue

To uninstall the phone companion app please follow the steps below:

• 
  Type phone companion in the
  search box.
  
• 
  Right click on
  phone companion and click on uninstall.
  

Once it is uninstalled, you can reinstall it from windows store.

You can refer the article below:

https://www.microsoft.com/en-us/store/apps/microsoft-phone-companion/9wzdncrfj3pm

Please get back to us with updated status. We will be happy to assist you further.

 

Your Phone Companion is working but often weird

Just more and more "historical" messages. Now, messages I write on the input panel on the right appear in the list on the left but the message I wrote doesn't appear on the right side panel, just more historical messages.

At least the thing seems to work. Sort of two steps forward and three to the left and back.

I wish someone who was a real coder would write a decent app like this, one that was, uh, tested and didn't have an idiotic name like "Your Phone Companion". SIGH.

 

Windows Phone Companion won't download

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

• 
  Open Microsoft Store.
  
• 
  Type Microsoft Phone Companion in search box.
  
• 
  Click on app and select open and follow on screen instructions and check if it helps.
  

If the issue persist run app troubleshooter and check if it helps.

Refer the link below to run the app troubleshooter.

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.