Windows 10: about Azure Kinect DK

Discus and support about Azure Kinect DK in Windows 10 Drivers and Hardware to solve the problem; Do you have a separate accessory to protect the front of Azure Kinect DK?[ATTACH] Or can I easily replace the front cover?... Discussion in 'Windows 10 Drivers and Hardware' started by SANGWOONLEE, Oct 28, 2020.

  1. SANGWOONLEE
    SANGWOONLEE Win User

    about Azure Kinect DK


    Do you have a separate accessory to protect the front of Azure Kinect DK? about Azure Kinect DK 48aaae98-22ea-4a03-87d2-203f815631a7?upload=true.png

    Or can I easily replace the front cover?

    :)
     
    SANGWOONLEE, Oct 28, 2020
    #1
  2. PRAKHAR_KHARE
    Prakhar_Khare Win User

    Azure Kinect body tracking not loading

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are facing issues in using the Azure Kinect body tracking feature on your desktop PC.



    I would suggest you to refer the article
    Azure Kinect known issues and troubleshooting     and see if that helps.



    However, if the issue persists you can get assisted support for Azure Kinect through various support options. You can refer the article:

    Azure Kinect support options and resources



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Oct 28, 2020
    #2
  3. PRAKHAR_KHARE
    Prakhar_Khare Win User
    Azure Kinect backwards compatibility with SDK2.0

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand your query related the compatibility of SDK2.0 code with SDK4/Azure Kinect V4.



    You have reached the Windows Consumer forum, and queries or issues related to Azure products are best handled by the commercial forums, as they are well equipped with the knowledge on commercial products.



    However, let me point you in the right direction where you can get in touch with our

    Azure Support team     through various support options and gather information about the compatibility of SDK 2.0 code with Azure Kinect V4 and SDK 4.



    In addition, I would suggest you to post your query on TechNet forums.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Oct 28, 2020
    #3
  4. KLZ123
    klz123 Win User

    about Azure Kinect DK

    Azure Kinect body tracking not loading

    I have the new Kinect sensor. I followed this guide: Quickstart - Set up Azure Kinect body tracking to set it up. I am able to load the Kinect viewer just fine, but the body tracking is not working. I get the command prompt screen stating
    that CUDA and ONYX are initializing, but the command prompt just disappears and nothing else appears. I have tried uninstalling and reinstalling everything at once, one by one, and everything. It is not working. I am using an NVIDIA GeForce GTX 1080 display
    adapter on a desktop, so I do not think it is an issue with the graphics.
     
    klz123, Oct 28, 2020
    #4
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