Windows 10: About my deceased son's account billing my debit card every month

Need help with my deceased son's account billing my debit card every month

:)

 

Unable to add debit card to WP7/Zune account

So some history: I have a new Windows Phone. I already had a Zune account but it was under a different login email and was never used as a live.com account. I did purchase music with that account for my Zune player. I have add it for a few years. I wanted
to create a new live.com account for my Win Phone/XBox and keep everything tied together. I deleted the debit card from the old account.

I have not been able to add it to the new account. All the billing info is correct. I'be tried adding it throught the Zune software, zune.net, billing.ms.com, even through xbox. Error comes back as an invalid credit card, or try later.

Under ms billing I am unable to add a new card. there is no option to. It just lists my old removed card. It also lists a paypal account that I have used to purchase more points with to by music. That option does let me change the paypal account. I am not
sure why it still has that debit card tied to my new live.com account except that it is bound to the address. Still odd being that this is a new account. Also just to note: card works fine for everything else.

I'm guessing because I deleted the debit card from the old account it will not let me use it on another account. Is there a way to remove that "removed flag" and let me add the debit card. Any other ideas? I basically can't buy apps or games for my new phone.
Also I was going to purchase an XBox, but I am holding off until this is solved.

 

Debit Cards?

To the best of my kowledge, the accepted forms of payment in Marketplace are with a credit card or debit card (debit cards with the
Visa or MasterCard logo), or to use your mobile phone bill (depending on your mobile operator’s agreement).

That said, it only shows credit cards on my available option so I am assuming that a debit card with the
Visa or MasterCard logo would be accepted. I do not use debit cards so I cannot offer anything from personal experience roscros.

 

debit card charges

Thanks for posting your question in Microsoft help blog, if your Microsoft account linked with your debit card you may follow the below link to remove your cards from the Microsoft account

https://support.microsoft.com/en-us...-or-remove-credit-cards-and-other-ways-to-pay

or please call
Microsoft Accounts and Billing team(Microsoft Virtual Agent)