Windows 10: About my microsoft device password recovery

I don't have access to my laptop and my password recovery mail, but I have access to my own mail address

:)

 

hdd password recovery

howdy. if this isnt the right forum please move it.
a friend has a 3 year old hp or compaq tower. they called me to help. they are not able to get into the admin accound, because the password was changed. it was changed by them when a popup told them for security they should change thier password.
after it was changed they could no longer get into the admin account with the password they changed it to, and the computer started sending out emails to everyone on her address list with porn and viagara type adds.
i ran anti virus and we found 20 trogans, virus, ect. everything comes back clean now, but we still cant get into asdmin account to format drive.she doesnt have a vista system disc, just the recovery partition.
1.. is there a way to get the password?

2... if not can i install a new hdd and install from her recovery partition?

3...will i be able to install new hdd and install vist from my disc or is the mb set up to not alow that?

thanks for any help, they are on a limited budget and are true friends to me and i would like to help them. thanks! sam

 

Bitlock recovery to reset password

Hi,

I'm sorry to hear that you're having trouble accessing your PC due to a forgotten password. In this situation, you can try using the BitLocker recovery key to reset your password. Here are the steps:

1. On the sign-in screen, click on "I forgot my password" or "Reset password."
   
2. On the next screen, enter your Microsoft account email address or phone number associated with your account.
   
3. You will be prompted to enter the recovery key. Copy and paste the BitLocker Recovery Key from your Microsoft account page where your device is listed under "Devices."
   
4. Once you have entered the recovery key, follow the on-screen instructions to reset your password.
   

If you don't have access to the BitLocker recovery key or if it doesn't work, you can try using the Windows installation media to reset your password. Here are the steps:

1. Create a Windows installation media (such as a bootable USB drive or DVD) on another working PC using the Media Creation Tool provided by Microsoft.
   
2. Insert the installation media into your locked PC and restart it.
   
3. Press the necessary key to access the boot menu or BIOS setup, and select the installation media as the boot device.
   
4. Follow the on-screen instructions to install Windows.
   
5. When you reach the screen where you're prompted to select the partition to install Windows, click on "Repair your computer" instead.
   
6. Select "Troubleshoot" and then "Reset this PC" or "Advanced options" and then "Command Prompt."
   
7. In the Command Prompt, type the following command to reset the password for the local user account: net user [username] [newpassword], where [username] is the name of the locked account and [newpassword] is the new password you want to use.
   
8. Restart your PC and sign in with the new password.
   

I hope this helps you regain access to your PC. Let me know if you have any further questions.

Regards

Shuaib

 

android recovery and kernel.img

For thouse who CAN help...:I can't enter adb (device not recognized), can't flash using stock recovery (don't really know the steps and stuck at triage and dead android when in recovery),