Windows 10: About the recent update

Hi, I updated my PC today, and I found out my monitor refresh rate went down from 120hz to 64hz, and my Nvidia driver won't start after the update. I tried to restart my PC but it won't work.

:)

 

Recently used items does not show after a recent Windows update

Hello Timothy,

Thank you for posting your concern in Microsoft Community and we regret for the inconvenience. Let me assist you.

To be able to assist you better, let us know a few more details on the below questions.

1) Did you make any recent changes to the computer?

2) Did you check if similar issues occur when logged in to the computer using a different user account?

3) Do you have any system restore point set prior to the issue?

To check if there is any Restore Point already created, follow the below steps.

• 
  Press Windows key + X, select System.
  
• 
  In the left pane, click on System Protection.
  
• 
  Select the option to system restore > next. It will show all restore points already created.
  

4) What is the particular Windows update you are referring to?

To do so, you need to check the settings through Windows update. Follow the below steps.

• Open the Settings Charm with the shortcut Windows Key
  
  +
  I.
• Click/tap Change PC settings.
• Click on the Update and recovery and click on the View your update history.
  
• You will now see a list of your installed Windows Updates. If you click on any one of the
  "Successfully installed on (date)" links

As an initial step towards troubleshooting, I suggest you to check if the 'recently used item' feature is hidden. If yes, uncheck the options. Follow the below steps.

• Right click on Taskbar and choose Properties.
• Select the tab Start Menu.
• Uncheck both the options for:
  
  1) Store and display recently opened programs in the Start Menu
  
  2) Store and display recently opened items in the Start Menu and the Task Bar
• Also select a higher number recent items to display in Jump List

If the above does not apply, please follow the below suggested methods and check in case if it is a functionality issue in Windows.

Method 1

This issue may happen due to system file corruption. I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow
the below given steps:

• 
  Press Windows key + X, select
  Command prompt (Admin) to bring up elevated Command prompt.
  
• 
  In Command prompt type
  sfc/scannow and press enter.
  
• 
  Restart the computer.
  

Ref: Using System File Checker
in Windows 10

Method 2

If no corrupted system files were found in the previous state or were irrecoverable, then I suggest you to try the following steps to deploy the DISM command lines:

• 
  Press Windows key + X.
  
• 
  Click command prompt (Run as administrator).
  
• 
  In the Administrator: Command Prompt window, type the following commands. Press Enter key after each command:
  
  DISM.exe /Online /Cleanup-image /Scanhealth
  
  DISM.exe /Online /Cleanup-image /Restorehealth
  
  To close the Administrator: Command prompt window, type Exit, and then press Enter.
  

Write to us with the updated status and the required information for us to be able to assist you further.

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

recent Win update

Hello,

A quick question before we proceed:

What is the KB number of the latest update that cause these issue?

I suggest you to update all device drivers from Device Manager. Once this is done restart the computer to check the status.

Follow the steps below to update the driver:

• 
  Press “Windows key + X” together and select “Device Manager”.
  
• 
  Locate the touchpad driver.
  
• 
  Right click on the Touchpad driver icon and click on “Update Driver software”. Follow the on screen directions and complete the process.
  

Keep us informed to help you further.