Windows 10: About the recent windows 10 update and the repeating blue screens that I have

Hi,

It's been 4 times since the recent updates that I keep having a blue screen on my MSI pc with the "MEMORY_MANAGEMENT" error.

I think it's linked to an update that my computer didn't want to download, the 1903 version that I tried to download 8 times before the "last failure" and telling me that my windows was updated.

I would like to know, if that 2 problems are linked, 'cause I saw that blue screen can be caused by an update failure or a virus/ect, but I don't think my antivirus will let something like that happen.

Thanks you for reading,

:)

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Repeated Blue Screen of Death

Hello,

This erratic behavior of Windows 10 may have risen from the recent update itself. For us to help you with your concern, we suggest that you perform a startup repair to see if there will be any changes. Kindly follow the steps below:

• Boot to Advanced Startup Options from a hard reboot. Press and hold the power button on your PC until it powers off and until it powers on.
• Wait until you see the Windows logo screen or Please wait during boot. Usually it may take repeating up to 3 times.
• Select See advanced repair options.
• Under Advanced Startup Options, select Troubleshoot.
• Select Advanced options. Under Advanced options, select Startup Repair.
• If prompted, select an administrator account to provide credentials for approval, type in the password and click Continue.
• Startup Repair will now start Diagnosing your PC, and will attempt to automatically repair it.

We'll be waiting for your reply.

 

Computer Freezes Then Blue Screen

Hello,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your device?

Meanwhile, we suggest performing the steps on this article
on how to troubleshoot blue screen errors on Windows 10.

We look forward to your response.

Regards.