Windows 10: about the transaction to MSFT * E0700GCHSR

Hello.I want to ask you what is mean this transaction to MSFT * E0700GCHSR ?My account was debt with 30,11 euro.Thank you!Kind regards.georgetahavrilet

:)

 

Transaction status 'Succeeded' but app not downloaded

Hello Benedito,

Thanks for replying!

I agree the transaction was not completely processed, otherwise it should have appeared on the purchased list. But it appears as a successful transaction on the Microsoft Billing portal, and more importantly, on my credit card transaction list. So Microsoft
needs to either reverse the transaction or force the app through to my phone.

I have only one Windows Live ID, so there is no question of having made the transaction on the wrong ID. I made the purchase through the Marketplace app on my phone. That was the only time I have had this problem, since I've downloaded a few apps successfully
after the event.

I could put up the entire conversation if it helps.

Cheers!

PS - Will put in a request through the Zune.net support, as you say.

 

View Wallet Transactions

You should able to view your transactions by doing the following:

• On a computer, go to commerce.microsoft.com and sign in to your Microsoft account.
• Your account balance appears above Recent transactions.

If you have a problem with the app and you can not contact the app vendor, there is a link labelled "Report concern to Microsoft" on the

App Store web page for the app.

 

Unauthorized deduction to MSFT *Billing Bill.ms.net LU

i have been illegally charged $53.33usd on my master card without no authorisation by me. The transaction location is MSFT *OFFICE OFFICE.COM IE and document no is 732703.

Will advise that the deduction be immediately refunded as no purchase was initiated or authorised by me.