Windows 10: About very early lock after pressing power.

A very early lock on windows 10 after pressing power button to start the pc , how to turn this off? A full black screen lock. Failed to upload the screenshot, tried several times

:)

 

2nd external screen on Dell Latitude E7450 goes off when locking pressing Windows key and L

Hi Dave,



We’re sorry for the inconvenience caused.



I would suggest you to follow these steps and try to run the Power troubleshooter:

• Press Windows key + X on the keyboard.
• Click on Control panel.
• Type “Troubleshooting” without quotes in the Control panel
  search box.
• Click on Troubleshooting and click on View all.
• Click on Power troubleshooter and follow the on-screen instructions.

I would suggest you try changing the power plans and see if it helps. To select the power plans:

• Press Windows key + X on the keyboard.
• Click on Power Options.
• Change the settings as per your requirement.

Try to set the computer not to sleep and hibernate and see it works.



Let us know the results.

 

Win 10 lock-up problem

Hi,

Thank you for posting your reply.

I suggest you to perform a Startup Repair by following the steps below and check if it helps.

• In the Lock screen, press/hold the shift key and click on power icon>restart.
• Click on Troubleshoot>Advanced Options>Startup Repair and follow the prompts to start the Startup Repair.

Hope the information is helpful. Keep us posted on the status for further assistance regarding the issue.

 

When I press the power button sleep, hibernated, or power down don't work my screen goes off but not my pc

Hi,

Thank you for the update.

To assist you better, I would like to know when exactly you had received this error. Are you able to boot the computer?

The following steps detail how to change what happens when the power button is pressed.

By default the power button will tell the computer to shut down, if it is not set to shut down, please follow the below steps.

• In the Windows search box enter ‘Power Options’ and click on it when it appears in the list.
• On the left of the window, click on the ‘Choose what power buttons do’ link
• Under ‘When I press the power button’ choose the option you want to change it to
  Shut Down.
• Click ‘Save changes’ to save the changes.

If the issue persists, I suggest you to run the Power troubleshooter and check if it helps.

Follow these steps to run Power troubleshooter:

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Power.

5. Follow the on-screen instructions to run the troubleshooter.

6. Check if issue persists.

After performing the power troubleshooter, please perform the steps that has been provided above.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.