Windows 10: Absolutely cannot delete unused files

Win11 will not allow me to turn on memory integrity because of two old files: cxcvbs.sys and cxclrcap.sys. I know what they're from: an old VHS-to-digital capture service I borrowed from my sister. I am done using said app and have uninstalled it, but these drivers remain.I have gone as far as booting into safe mode and using an elevated command prompt, taking ownership of the file it says "successful" and trying a force delete, but no matter what I do and in what combination it says, "Access denied."Unlocking SW IO Bit says the files is not locked, but clearly Windows will not allow me to

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Delete Unused Prfetch Files

Hi,

To view the prefetch folder, kindly follow the steps below:

• Press Windows key + R
• Type in "C:/WINDOWS/Prefetch" without the quotation.

By then, you can now view the list of prefetch on your Windows. You can determine which prefetch to delete by its filename and the date that it has been modified. You can also check its properties for the details of the said prefetch files. To delete it, right-click
the said prefetch and then, click Delete.

Let us know how it goes.

 

deleting hard drive files

Hi,

May we know what type of file are you trying to delete? Would it be Office documents, media files, or picture files? If you're trying to delete files for free some space on your device. We suggest to perform a Disc Cleanup. Kindly follow the steps below to
perform the task:

• Type in Cortana Disc Cleanup
  
• Choose the files to delete
  
• Click on "Clean up system files"
  
• Click on Ok
  

For any concerns, don't hesitate to get back to us.

Regards.

 

Delete unused e-mail account from Windows 10 Mail app

Hi,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

To guide you in the right direction, I need more information from the computer by answering the following questions:

1. When you say delete unused account, Exactly which account you want to delete?

If possible provide us a screenshot to assist you better.

I would suggest you to run the in-built Windows Store app troubleshooter and check. Follow the steps:

• 
  Press Windows Key + X..
  
• 
  Click on Control Panel.
  
• 
  Select Troubleshooting.
  
• 
  On the left pane, click on View All.
  
• 
  Click on Windows Store apps to run the troubleshooter and follow the onscreen instructions.
  

Let us know if the issue is resolved or if you require further assistance.