Windows 10: abt unknown billing

Hi,Payment was received from my credit card for extra storage on Dec 17th but nothing visible in the subscriptions. there is no bill also I couldn't upgrade the storage. I would like to cancel it.

:)

 

i cannot purchase in app games with mobile billing

Hello,

There are several reasons why you are experiencing an issue when purchasing applications. It could be an internet connection issue or your mobile operator doesn't support this payment method. To know more, please provide the following information:

• Are you using WiFi when purchasing applications?
• Is the issue happening when purchasing a specific application?
• Have you tried any troubleshooting steps?

We suggest that you check this link to make sure your mobile operator supports Mobile Operator Billing as a payment
method.

 

Billing

Your question is outside the scope of this Community.

We don't work for Microsoft.

We are mainly volunteers here.

Due to privacy restrictions we have no access to your private details to be able to assist you here.

First contact the Bank or Credit Card Company about this.

If they say it is a Microsoft Charge:

How to investigate a billing charge from Microsoft or MSbill.info.

How to investigate a billing charge from Microsoft - Microsoft Support

Cancel or turn off recurring billing for a Microsoft subscription:

Cancel your Microsoft subscription - Microsoft Support

Contact Microsoft Store Support

Help with Microsoft Store purchases - Microsoft Support

__________________________________________

Order history

1. refunds
   
2. Investigate unknown charges on your statement
   

 

Billing

We don't work for Microsoft.

We are mainly volunteers here.

Due to privacy restrictions we have no access to your private details to be able to assist you here.

How to investigate a billing charge from Microsoft or MSbill.info.

How to investigate a billing charge from Microsoft - Microsoft Support

Cancel or turn off recurring billing for a Microsoft subscription:

Cancel your Microsoft subscription - Microsoft Support

Contact Microsoft Store Support

Help with Microsoft Store purchases - Microsoft Support

__________________________________________

Order history

Look up a guest order using your email address and order number

1. Get more info about refunds
   
2. Investigate unknown charges on your statement
   
3. Prevent accidental or unauthorized purchases
   
4. "Microsoft office locations around the world"
   
   Microsoft Worldwide Sites
   
   "Global Customer Service phone numbers"
   
   Customer service phone numbers - Microsoft Support