Windows 10: AC Adapter and ACPI Compliant Control Method Battery

Hello,I'm having an issue with my Surface Pro, where the laptop needs to be plugged into a charger to stay on. The battery stays at 0% while plugged in and turns off if I unplug it.I've looked in my Device Manager for my ACPI Compliant Control Method Battery, to restart it, and it doesn't seem to exist under my battery, despite running troubleshooting.Any help is appreciated!

:)

 

ACPI-Compliant Control Method Battery driver missing Windows 10

Hi Andre

If I expand batteries, there is only Microsoft AC Adapter. ACPI-Compliant control method battery is not there at all.

 

Missing Microsoft AC Adapter and Microsoft ACPI - Compliant Control Method Battery in Device Manager

I have a Desktop Inspiron 3268 Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz 3.00 GHz 64-bit operating system, x64-based processor running

Windows 10 Home Version Edition, 22H2, OS Build 19045.3086, Windows Feature Experience Pack 1000.19041.1000.0

I recently updated Windows 10 with the newest feature update and KB5027538 Cumulative Update for .NET Framework 3.5, 4.8 and 4.8.1 for Windows 10 Version 22H2 and KB4023057: Update Health Tools—Windows Update Service components. My battery only charged up to 91% after running the Troubleshooter. I found a "fix" online that said to uninstall the Microsoft AC Adapter and Microsoft ACPI - Compliant Control Method Battery drivers and restart to re-install them. Now neither appear in Device Manager. Only the HID UPS Battery icon appears. How do I reinstall the Microsoft AC Adapter and Microsoft ACPI - Compliant Control Method Battery? My PC only charges to 98% plugged in. Thank you.

 

Microsoft ACPI-Compliant Control Method Battery driver

Hello,

My battery adapter stop responding once the microsoft updated was iniatiated.

Microsoft ACPI-Compliant Control Method Battery driver