Windows 10: Access Synology NAS on network

When attempting to access the folders and files on my Synology DS418play I'm confronted with "You do no have permission to access\\DS418Play Contact your administror to obtain permission."I've seen reference on the web to this predicament many times in an attempt to solve this. All too often the response from microsoft has amounted to gobbledygook which only can only be understood by software designers or computer experts.So - hopefully not having offended you by to above please provide a simple solution which can be understood by all - I have all adminstrator rights to this personal laptop

:)

 

Windows 10 File Explorer cannot access Synology NAS

I am using a HP laptop with Windows 10 Home and suddenly over the last several days a Synology NAS cannot be accessed from the laptop.

More information:

The version of Windows 10 Home - 1803

I have two other PC in the house and both can access the Synology NAS

I also have several Android tablets - they can access the NAS

On the laptop (with the issue) I also have a Synology management software product - It CAN access the NAS and open files

I originally mapped the NAS several months ago on the laptop and the mapped drives worked as expected until yesterday,

Yesterday I started getting messages saying "… the network path was not found." every time I tried to access/map the NAS

After several reboots of the laptop (yesterday) I was finally able to map the NAS, but only by typing in "\\ (NAS Name) \" before I started the mapping process.

This morning the same mapping (that worked yesterday evening) is not working and giving the same error message I saw yesterday morning.

Just to recap

Running laptop - windows 10 Home (1803)

Mapped NAS drives worked fine until yesterday

Synology management software on same PC can access the NAS and open files

Several other PCs can open files

I was able to re-establish connections yesterday by specifying the NAS name when I restarted the mapping

Today the mapping does not work (again).

 

Getting access to my data on Synology NAS

Hi, I have a problem with my Synology DS211j – please any help would be appreciated:
I bought the Synology NAS about a year ago but after setting-up the NAS I had a stroke :-(.
I am now trying to re-lean my NASs but am struggling with my Synology:
I can see the NAS has two disk – a 1Gb disk “Not installed”, and a 2Gb disk “Installed”. As I think I should have some important data, I need to work out what I have on the 2Gb disk or possible even on the 1 Gb disk?
So the 2Gb disk says it is installed but I don’t know how to get to the data from the disk (and I’m trying to be careful so that I don’t lose the data)?
ny advise on the steps on get ting access to the date would be really appreciated!

 

Trouble connecting to Synology DS218J NAS

Hi,

I have a Synology DS218J on SMB. I have been able to access it via Windows Explorer with \\hostname just fine, but I just tried today and it no longer works. I get the following error message when I try to access a folder within the NAS




I get the following error message when I try to access the NAS hostname/IP address directly




When I try to map a new network drive, it doesn't detect anything on my network.




The Synology web portal works fine. I'm able to access it on my web browser. I'm also able to ping it just fine. I'm also able to access it on my Android device using the DS file app. However, I can't access it via Windows Explorer either via \\hostname or \\ipaddress.

What's wrong?

- - - Updated - - -

I tried net use * /delete and then manually add the NAS root or the shared folders. Here are the results:

"net use X: \\hostname or IP address" - The network path was not found.

"net use X: \\hostname or IP address\SharedFolder" - System error 1790 has occurred. The network logon failed.

If I try the above net use command again, I'll get "System error 59 has occurred. An unexpected network error occurred."

I also tried the following:

"pushd \\hostname or IP address\SharedFolder" - I get either "The operation being requested was not performed because the user has not been authenticated." or "A device attached to the system is not functioning."

I've tried rebooting both my PC and the NAS, disabling(then re-enabling) SMBv1, disabling IPv6, turning on network discovery and file and printer sharing (though this should only affect my sharing of my PC right?)