Windows 10: Access to account of deceased but no password

Discus and support Access to account of deceased but no password in User Accounts and Family Safety to solve the problem; My uncle passed away about 2 years ago leaving his account signed in on his desktop. I would like to use the desktop but due to technical complications... Discussion in 'User Accounts and Family Safety' started by Leo_206, Jul 23, 2024.

  1. Leo_206 Win User

    Access to account of deceased but no password


    My uncle passed away about 2 years ago leaving his account signed in on his desktop. I would like to use the desktop but due to technical complications I have to sign out of his Microsoft account to access my own. Is there any way I can obtain the password to his account in order to save all of his data yet still be able to sign out so I can take care of my own business?

    :)
     
    Leo_206, Jul 23, 2024
    #1
  2. Entegy Win User

    Accessing a Deceased Person's Hotmail Account

    Check out Time's piece about online accounts of the deceased. There's a section from Microsoft. The article is a little old, but it's all I could find right now.

    How to Access a Deceased Loved One’s Online Accounts | TIME.com

    Please follow up if you need more help and I will try to find some more answers.
     
    Entegy, Jul 23, 2024
    #2
  3. Bree Win User
    Passwords

    You're in good hands with Denis, I'll leave him to lead you through the steps.

    What I will say is that I was in the same situation with the laptop of my cousin's deceased spouse.

    If the user account is a local account then its password can be reset. You can recognise a local account as it will just show an account name at the sign in screen (not an email address). Other accounts on the PC (if any) will be listed in the lower left part of the sign in screen. You can try signing in to them by clicking on them.

    If you see an email address then it's using a Microsoft account. which won't be possible to reset. MS will be reluctant to let you reset the password of someone else's MS account, and without that it isn't possible to turn the MS account into a local account.

    Unfortunately in my case there was only one account and it was a Microsoft account. My solution was to create a second local account and make it an administrator. From there I could gain access to the original user account's user files and retrieve everything important.

    Good luck, I'm sure you'll end up saving all you need.
    ,
     
  4. Try3 Win User

    Access to account of deceased but no password

    Lost My Administrator Password

    To which "this" are you referring?
    - If you are following the tutorial Bree suggested in the very first reply to your question then what you need to do at each step is explained in detail. So which step are you at?
    - If you are following a different procedure then state what it is and which step you are at. If, for example, you are trying to manually enable the Built-In Admin as suggested in post #11 then that account has no password.

    Denis
     
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Access to account of deceased but no password

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