Windows 10: access to external drives

Discus and support access to external drives in Windows 10 Drivers and Hardware to solve the problem; I am unable to access my CD drive and USB that I plugged in. It brings an error of its not accessible. My laptop is a HP product and is windows 10.... Discussion in 'Windows 10 Drivers and Hardware' started by AlexFrancis1, Sep 3, 2018.

  1. ALEXFRANCIS1
    AlexFrancis1 Win User

    access to external drives


    I am unable to access my CD drive and USB that I plugged in.
    It brings an error of its not accessible. My laptop is a HP product and is windows 10.
    Kindly help. Thank you.

    :)
     
    AlexFrancis1, Sep 3, 2018
    #1
  2. RUIZELL REY
    Ruizell Rey Win User

    Can't Access Either of My External Drives After 14393

    Hi Michael,

    To better assist you with your concern, I would like to ask if you're getting any error messages when accessing your external drives? If yes, can you provide us with the exact error message?

    As an initial troubleshooting, we suggest you to follow the steps below:

    • Go to Device Manager.
    • Click on USB Mass Storage.
    • Right click on your USB, and then click on Update Driver Software.
    • Once done, check if you can access your external drives.

    Regards.
     
    Ruizell Rey, Sep 3, 2018
    #2
  3. ERIC BER
    Eric Ber Win User
    External Drive "not accessible"

    Hi,

    Corrupted USB controller is one of the possible reasons why you are unable to access your external hard drive. We suggest that you follow the troubleshooting steps provided in this

    link     to resolve the issue.

    Should you need further assistance, don't hesitate to get back to us.
     
    Eric Ber, Sep 3, 2018
    #3
  4. ARVIND RAM
    Arvind Ram Win User

    access to external drives

    External Hard Drive "is not accessible"

    Hi Ridhwan,

    Sorry for the delayed response. Let me continue to assist you further.

    The issue here could have been due to fact that the Drive I:\ is encrypted or a flush drive. This forces the computer to not recognize the format and displays the error message. I suggest here to follow the steps below and check if it helps.

    • Press Windows Key + letter 'X.'
    • Choose 'Disk Management.'
    • Right click on the External drive and select 'Change Drive letter and Path names.'
    • Rename the drive letter i.e. remove letter I and say you replace it with letter
      J.
    • Restart the computer and check the issue status.

    Hope this helps. Please reply for further queries on this.
     
    Arvind Ram, Sep 3, 2018
    #4
Thema:

access to external drives

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